Grapevine Connect Ltd Reviews

Name: Grapevine Connect Ltd
Address: 10 Yeo Business Park, Clyst St Mary, Exeter, Devon
Rating: 4.91

4.9 Rating 282 Reviews

98 %

of reviewers recommend Grapevine Connect Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support from Grapevine - thanks”

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Posted 7 months ago

“Az, is always helpful and great at problem solving.”

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Posted 7 months ago

“Very quick support!”

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Posted 7 months ago

“Always helpful, I usually have either Luke or Dwayne and customer service is great, speed is great and outcomes always resolved. Thanks !”

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Posted 7 months ago

“Helpful and efficient. Thanks.”

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Posted 7 months ago

“Good service received”

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Posted 8 months ago

“Responded to my query very quickly - thank you”

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Posted 8 months ago

“Martin Cox was very helpful in sourcing a replacement phone compatible with our phone system. Once ordered we received it the next day. Azhar was advised when we were ready to register it to the system and soon had it up and running. Very easy process and a pleasure to deal with Martin and Azhar. Thank-you both.”

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Posted 8 months ago

“Dwayne was very helpful. Thank you. Very professional and patient.”

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Posted 8 months ago

“Excellent response as usual.”

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Posted 8 months ago

“Very good communication, product arrived so fast!”

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Posted 8 months ago

“Your team are always very pleasant and extremely efficient at solving any of our problems and always respond as soon as possible. Thank you for your help”

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Posted 8 months ago

“Great and very helpful service”

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Posted 9 months ago

“Great communication and the right kit for the job. Will use again.”

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Posted 9 months ago

“Quick response in answer to the enquiry. Thank you!”

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Posted 9 months ago

“Excellent support - Dwayne contact me straightaway and arrange to log into my PC to solve the issue, and helped with a second issue at the same time. Amazing service - Thanks Dwayne”

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Posted 9 months ago

“Good service. Problem sorted right away.”

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Posted 9 months ago

“In our experience, Grapevine are head and shoulders above other companies that offer similar services. We needed to change providers in a short space of time. We reached out to Grapevine who worked tirelessly to transfer all our telephony services to them within the short timeframe. We then had a lease line installed to support the growth and requirements of our organisation and despite Grapevine not being contracted to support our data services, they worked tirelessly again to help us complete the transfers to this new service. Nothing is ever too much trouble and we are so thankful to Grapevine Connect for all of their help and support. We're delighted to be a Grapevine Connect customer and we have complete peace of mind for future and ongoing support.”

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Posted 9 months ago

“Always have a great service from the team, always have things resolved quickly.”

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Posted 9 months ago

“Thank you to the wonderful Luke for sorting out my crackling phone, excellent service as always.”

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Posted 9 months ago

Grapevine Connect Ltd is rated 4.9 based on 282 reviews