Grapevine Connect Ltd Reviews

Name: Grapevine Connect Ltd
Address: 10 Yeo Business Park, Clyst St Mary, Exeter, Devon
Rating: 4.91

4.9 Rating 282 Reviews

98 %

of reviewers recommend Grapevine Connect Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy response and resolution to the issue.”

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Posted 4 months ago

“Thank you for your prompt response to our emergency issue today. Luke has spent several days with us this week arranging our system for us and training us in all the functions of the system that we inherited. He should be rewarded for his patience!!! It's great to know that we have this support from you - Thank you”

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Posted 4 months ago

“Responsive, no fuss, helpful - thank you”

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Posted 4 months ago

“Thank you very much for the swift response and help.”

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Posted 4 months ago

“Very helpful and problem resolved quickly.”

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Posted 4 months ago

“Once again Grapevine (Azhar) was great and sorted our phone issues and requests within a few hours.”

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Posted 5 months ago

“For someone who is not entirely technologically minded, it was great to speak to someone who dealt with my issue quickly, calmly and efficiently. Many thanks.”

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Posted 5 months ago

“Very helpful team, guided me through fixing the issue I needed support with.”

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Posted 5 months ago

“As always Luke has been really helpful, and guided me in the right direction. Thank you”

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Posted 5 months ago

“No outside line and extension phone not ringing...quickly resolved by the Team. Many thanks”

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Posted 5 months ago

“Spoke to Luke via email then phone and he was very helpful, friendly and professional”

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Posted 6 months ago

“Luke Fella has always been extremely helpful with our queries and very efficient in resolving things. He is always quick to respond and very informative as 3CX is still very new to us! Thanks as always Luke!”

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Posted 6 months ago

“Prompt response timing, polite and friendly staffing. I was supported with my enquiry by Luke Fella and he provided excellent customer service on behalf of your company. Many thanks for all your guidance and help Luke!”

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Posted 6 months ago

“AZ was very helpful while helping me with my enquire.”

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Posted 6 months ago

“The agent was able to successful solve my issue quickly.”

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Posted 6 months ago

“luke was very helpful. when i spoke to him over the phone he was very polite and very chatty which was lovely. we spoke over the phone and through emails.”

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Posted 6 months ago

“Thanks so much for all your help. Really appreciate it and great service.”

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Posted 6 months ago

“Luke went above and beyond to support our team on move day. At such last minute call, he understood the need for his support and managed his time to allow a couple of hours to team to move smoothly. Many thanks Luke for all your support.”

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Posted 6 months ago

“As always, your company does their best to help, everything was clear and easy to understand. Thank you”

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Posted 7 months ago

“Very good, fast, responsive service”

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Posted 7 months ago

Grapevine Connect Ltd is rated 4.9 based on 282 reviews