GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.52

4.5 Rating 2,374 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,374 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and reliability”

Helpful Report

Posted 1 year ago

Hi Nana, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“I have Ordered from grace mobile multiple times never had an issue there products are always in amazing condition would 100% recommend”

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Posted 1 year ago

Hi Morgan, Thank you so much for your feedback and for your time, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Brilliant from start to finish👏🏼”

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Posted 1 year ago

Hi Shannon, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“5star no complaints all perfect thank you very much”

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Posted 1 year ago

Hi Ben, Thank you so much for your feedback and time to leave a review of your experience, it is much appreciated and means the world to us! Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“my son was really excited but the battery was dead, there was someone else's sim card in it and I saying not an iPhone display”

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Posted 1 year ago

“★ ★ ★ The last purchase I made with Grade Mobile left me unsatisfied. An iPhone 11 renewed was delivered without the screen and with an error message on the screen, a SIMCard was present, and the battery life was about 81%. On the other hand, my previous shop had a successful experience and product, and I had been satisfied. Reviews are generally useful for giving feedback, helping to achieve goals, and flagging areas for improvement. I'd give another chance as a customer because mistakes happen.”

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Posted 1 year ago

“Perfect Order GM216374”

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Posted 1 year ago

Hi Peter, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Overall my daughter is happy with her phone although it took slightly longer than anticipated ! But it arrived and we’re happy.”

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Posted 1 year ago

“Fast delivery thank you so much Excellent quality device”

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Posted 1 year ago

Hi Betty, Thank you so much for your feedback and time to leave a review of your experience, it is much appreciated and means the world to us! Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Despite the Royal Mail strikes you still managed to make my parcel arrive very quickly !”

Helpful Report

Posted 1 year ago

Hi Ally, Thank you so much for your feedback and for your time, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great service , phone is immaculate very pleased and price was great too”

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Posted 1 year ago

Hi James, Thank you so much for your feedback and time to leave a review of your experience, it is much appreciated and means the world to us! Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“The best purchase No review I am thrilled to purchase my handset with Grade Mobile. Friendly and quickly service and prompt delivery as ever. I became a happy customer :)”

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Posted 1 year ago

Hi Amanda, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Good service would recommend”

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Posted 1 year ago

Hi Malcolm, Thank you so much for taking the time to leave an excellent rating! We are glad that our team has managed to meet your needs for your purchase. Looking forward to serving you in the future! Best Wishes GRADE MOBILE Customer Support Team

Posted 1 year ago

“Helpful with any queries i had”

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Posted 1 year ago

Hi, Thank you so much for your feedback and for your time, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Really happy with my purchase, sensible prices and as described.”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for your feedback and for your time, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Jay, Thank you so much for your feedback and for your time, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Received locked device (iWatch)”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! I am really sorry to hear about this and I would like to apologise for any inconvenience caused. Please do contact our customer support team via the email below with the following email Subject, so that we can find a resolution for you as soon as possible. Email: contact@grademobile.co.uk Subject: Order ID - (Your Order ID) - Trustpilot Thank you in advance and once again, you have our sincerest apologies about this. Best, The Grade Mobile Team

Posted 1 year ago

“The only thing I wasn’t happy about was it took 3 days to get to me I thought it was next day delivery”

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Posted 1 year ago

Hi Susan, Thank you so much for taking the time to give us your feedback on your experience! We are always here to help if you need any further assistance. contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Still haven’t received it and unable to contact Royal Mail, wa a meant to be next day delivery ordered on 30 th not despaired until 3 rd and still saying out for delivery 2 days later , not happy at all”

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Posted 1 year ago

Hello Chrissie, Thank you for your feedback! I am really sorry to hear about this and I would like to apologise for any inconvenience caused. Please do contact our customer support team via the email below with the following email Subject, so that we can find a resolution for you as soon as possible. Email: contact@grademobile.co.uk Subject: Order ID - (Your Order ID) - Trustpilot Thank you in advance and once again, you have our sincerest apologies about this. Best, The Grade Mobile Team

Posted 1 year ago

“Exactly what I wanted. Perfect”

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Posted 1 year ago

Hi Christopher, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

GRADE MOBILE is rated 4.5 based on 2,374 reviews