GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.52

4.5 Rating 2,374 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,374 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient”

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Posted 1 year ago

“Absolutely awful service they do not answer the phone they do not reply to emails I want to make a return and they are making it impossible.Can't speak to a human at all I've been sent the wrong item and they are not replying to me”

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Posted 1 year ago

“iphone xs max arrived, meant to be pristine condition. Phone had black line down middle of screen, sent two emails which has been ignored.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“This iPad is horrendous for the price it’s takes forever to charge did not come with a box as it says Reboxed it’s nowhere near a grade B either . My poor daughters birthday ruined! terrible product”

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Posted 1 year ago

“i bought an iphone xs, grade B. it was the cheapest i could find by £60. I was expecting to see some scratches, signs of wear...I was very pleasantly surprised that it looked brand new, literally not a scratch on it! 85% battery life...that will do! i've used the phone for a few days now, and works as expected.”

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Posted 1 year ago

“Arrived boxed and in good condition, no problems with setting up, all looks very good”

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Posted 1 year ago

“Great !!!!”

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Posted 1 year ago

“Great price, great phone. Really pleased I purchased for my daughter she loves her iPhone XR. Really happy I chose this company.”

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Posted 1 year ago

“Came two days late, but seems fine no marks scratches Excellent, very happy.”

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Posted 1 year ago

“Swift service and a good price for iPhone 11 looks like new but it stated “B” grade I’m very happy with purchase”

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Posted 1 year ago

“Great service , friendly and helpful and very quick delivery . Would definitely order from grade mobile again .”

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Posted 1 year ago

“Had an iPhone 11 from Grade Mobile, ordered Friday afternoon came on Saturday morning. Phone matches the grade they stated it was, works perfectly too. Was packaged well & fast delivery. Couldn’t fault it. Thank you”

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Posted 1 year ago

“nice amazing”

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Posted 1 year ago

“Great service - arrived safely, on time and in good condition as promised. Haven't used it yet as it's a gift, but so far so good...”

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Posted 1 year ago

“Awesome service!”

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Posted 1 year ago

“When we received the phone it was scratched and very Poor Bateey health”

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Posted 1 year ago

“Very happy with my purchase, will definitely be using them again in the future”

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Posted 1 year ago

Hi John, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great delivery, as it’s so quickly. Only thing is thee screen is not working properly and when I press on a letter, it doubles up and write randomm things. Mqybe you should leet the clients know”

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Posted 1 year ago

Hi XXX, Thank you so much for your positive feedback! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“I ordered on Friday after 2pm by Sunday I received my package! The phone was exactly as described.”

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Posted 1 year ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

GRADE MOBILE is rated 4.5 based on 2,374 reviews