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Grace & Co Jewellery Reviews

4.8 Rating 5,829 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

Company Reviews

Product Reviews

4.8

Based on 5,829 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 24th March 2024

Grace & Co Jewellery 5 star review on 8th February 2024

Grace & Co Jewellery 5 star review on 6th January 2024

Grace & Co Jewellery 5 star review on 6th January 2024

Grace & Co Jewellery 5 star review on 4th August 2023

Grace & Co Jewellery 5 star review on 15th July 2023

Grace & Co Jewellery 5 star review on 29th June 2023

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised at how quick this was delivered so close to Christmas. The quality is amazing and presented really well my sister is going to love come Christmas. Thank you”

Posted 3 years ago

“Came a little later than it said but I was expecting it in these strange times. Product was lovely and would buy from here again”

Posted 3 years ago

“Good service as ever”

Posted 3 years ago

“I have emailed as this was the wrong item I ordered a rose gold nomination bracelet but revived a silver I was told to return this which I did and I would be reimbursed my postage and the right bracelet be sent to me first class in time for Christmas”

Posted 3 years ago

“Great communications and easy to order. Will be back.”

Posted 3 years ago

“I think it would be really great in your confirmation emails if you could include a summary of the order for reference. Other than that, great products quickly delivered!”

Posted 3 years ago

“Haven't opened the package yet but so far so good”

Posted 3 years ago

“The assistant at the Grantham store couldn’t be more helpful however customer service by email was quite rude and unhelpful”

Posted 3 years ago

“Box was a little damaged when it arrived but other than that service was great!”

Posted 3 years ago

“Bracelet arrived safely well packaged very good service.”

Posted 3 years ago

“Not bad at all.”

Posted 3 years ago

“everything was fine thank you. tks”

Posted 3 years ago

“Good service, my only comment is that I ordered two classic nominations for different people and they were delivered in the same bag. Having said this I will definitely be ordering in the future.”

Posted 3 years ago

“very nice packaging. had to put it together myself but it's okay”

Posted 3 years ago

“Daughter loved the birthday gift, however post was delayed though despite paying the extra cost arriving a day late”

Posted 3 years ago

“delivery was on time, but they left the package in an outside cupboard which is easily accesssed by the public. Blame on Covid. As it is a christmas present I have only looked at the watch to see if it was the correct colour etc. which it was. Hopefully there will be no problems when the watch is received on Christmas Day”

Posted 3 years ago

“Very pleased with your service”

Posted 3 years ago

“The Earrings I bought were beautiful. Very good quality . They came very quickly, the packaging was in excellent condition on arrival. Would use Grace & Co again.”

Posted 3 years ago

“I’ve been shopping at Grace & Co for years and I love the style and quality of everything I’ve got. During this lockdown, ordering online has been easy and I’m glad I was able to still support the business despite the shops being closed.”

Posted 3 years ago

“Was good service but would of been better with more notice of when being delivered 😊”

Posted 3 years ago

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Grace & Co Jewellery is rated 4.8 based on 5,829 reviews