Gorilla Racking Reviews

4.19 Rating 171 Reviews
84 %
of reviewers recommend Gorilla Racking
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read Gorilla Racking Reviews

About Gorilla Racking:

Suppliers of Garage Racking, Warehouse shelving and other industrial products. All at competitive prices and FREE delivery.

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Gorilla Racking 5 star review on 20th April 2020
Gorilla Racking 5 star review on 2nd November 2018
Neil Lewis
Gorilla Racking 5 star review on 8th October 2018
Gorilla Racking 5 star review on 29th August 2018
Stephen Sholl
Gorilla Racking 5 star review on 23rd July 2018
Stephen McMullan
Anonymous  // 01/01/2019
Rip off paid for product and never received it. Never replied to email or phone calls only reason never took them to court was it was only small order
Posted 2 months ago
Ordered and paid in March 2020. Order never arrived lots of emails lots of excuses no refund no racking. now I'm told they have changed hands and it the other owners fault. Rip off or what?
Posted 3 months ago
Are these guys for real we ordered over 10 days ago and I have had nothing delivered. I have made numerous phone calls to the office with no reply, i've sent emails with nothing more that a standard email response. Then they have the cheek to ask for a review. Deliver my order or refund me and then I might change my review but so far service is appalling and goods still not delivered.
Posted 6 months ago
Got what I wanted in good timescales
Posted 7 months ago
Pleased with this storage system and will probably order more. When assembling the upper shelves, the connecting bracket didn’t feel that robust, but once everything else was assembled it seems pretty stable and looks nice. There are some useful videos on YouTube that go through the assembly process.
Posted 7 months ago
Strong stable easy to construct not overly expensive
Posted 7 months ago
Excellent service, second time I have used gorilla racking.would not hesitate to recommend.
Posted 8 months ago
No adequate response after an order placed on 27th June has not arrived by 5th August My father placed the order he has terminal cancer and is trying to get things sorted whilst he is able to. We’ve asked more than once for a refund after getting no delivery. Disgusting.
Posted 8 months ago
Disgusted, dont answer the phone or emails and my order still gas not been delivered.
Posted 8 months ago
Had my doubts when the racking was delivered,but very easy to assemble,tolerances very good,strong enough for most garages and workshops and looks good.cant go wrong for the price...happy customer!
Posted 8 months ago
The shelves are very good and easy to put up. only needing a rubber or wooden mallet.
Despite the fact that the shelves were very well wrapped for protection, 2 shelves were originally delivered damaged but these were then replaced foc. by Gorilla.
Posted 8 months ago
These racks were incredibly easy to assemble - it's just a tab and slot system! Plus, they are versatile. You can have one tall shelving unit or two shorter units. You can lock them together for stability. They are just fantastic. Because you can put your shelves at different heights, they can accommodate the most awkward items, like your partner's bouldering mats!

My goal was to organise my garage and with these racks I have done that. I'm now wondering where else I can use these because I genuinely love them!
Posted 9 months ago
I suspect the 5 star reviews are fake as from 6 June when we ordered we have not had any updates, no delivery, no replies to emails or phone calls. Hopefully the order will arrive but kind of lost hope. We probably won’t get the money back as feels like a scam company so far.
Posted 9 months ago
Really easy to assemble and very sturdy
Posted 9 months ago
Easy to put together, very strong and sturdy. Would recommend.
Posted 9 months ago
These reviews are fake. They are not processing orders, picking up calls nor replying back to emails. Do not place an order with them!
Posted 9 months ago
Brilliant shelving. Easy to put together and very sturdy. Would definitely order again.
Posted 9 months ago
Pretty good quality for the price you pay. Very quick and easy assembly. Would definitely recommend.
Posted 9 months ago
Great shelves - sturdy and easy to assemble. Would recommend
Posted 9 months ago
Steer well clear! Ordered a double pack of 5 tier shelving and the courier only delivered 1 set. Emailed Gorilla and got a response to say this was happening a lot with the courier service lately but I should get the rest of the order the next day. It has been 4 days since and still no delivery and no responses to the 3 chasing emails I have sent! So I’ve basically just paid double the price for a single unit.....stay well clear of this lot!
Posted 9 months ago
Gorilla Racking is rated 4.19 based on 171 reviews