How would you rate
"Decent quality for the money. Free rubber mallet did not arrive but Gorilla sent it separately."
"Prompt delivery, excellent quality product just right for a garage at an affordable price. Easy to assemble."
Parts missing, no instructions, no delivery note, no invoice."
Hi, I'm so sorry to hear you've not been happy with your purchase. I find it very odd that you had parts missing but have not made contact with us to ask for replacements? You ordered 3 x shelving bays and ALL of them had the instructions missing? No delivery note but the goods arrived? Also the invoice is automatically sent to you upon receipt of your order.
I would very much like to speak to you so we can get to the bottom of this as all very strange and we don't want an unhappy customer.
The Gorilla Team
Posted 2 weeks ago
"Shelving I bought is brilliant and was easy to put together. Couriers messed up delivery, but you did absolutely everything you could to sort it and kept me informed. So thank you"
"Very good when fitted together but had to bend tabes slightly to slot them in a bit fiddly but good with no bolts to tighten up"
"Solid racking, easy to assemble, good value for money, wide range of sizes."
"Goods did not arrive, no replies from customer services, email or phone calls.There was no one at the address. I had to get my money back through paypal."
"Excellent product, customer service was responsive and value for money was good."
"Easy order, fast delivery, good price.
Would have preferred a thicker wood on top but apart from that it’s fine."
"Good value product. This review is for the workbench with pegboard. Good value but instructions where very difficult to understand as the pictures didn’t match the parts"
"The racking was as described, delivered well-packaged and promptly - recommended!"
"Fast delivery racking easy to assemble we know have a very tidy shed"
"Easy to assemble excellent delivery"
"Very happy with the quality"
"A little tricky to assemble but not beyond the average D.I.Y.er. Very pleased with how firm they stand when completed. Good value for money."
"I purchased 3 x Boltless Garage Shelving Bays 180cm (H) 90cm (W) 40cm (D) + Workbench The shelving was excellent value and easy to assemble. The workbech was ok but only useful for very light usage."
"Very good racking for the price does what it says on the tin and very pleased with the service and delivery will be ordering more many thanks"
"A good product and value for money, and easier to erect than was expected. First class service. The only disappointment was the plastic caps (that aren't mentioned in the instructions). They are far too fragile and hardly worth using."