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Gopromotional Products - Barnsley Reviews

4.7 Rating 3,066 Reviews

97 %

of reviewers recommend Gopromotional Products - Barnsley

Company Reviews

Product Reviews

4.7

Based on 3,066 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gopromotional Products - Barnsley:

GoPromotional is an international based supplier of printed promotional products, providing businesses of all sizes with high quality branded giveaways to enable them to promote their brands.

Visit Website

Phone:

0800 0148 970

Email:

sales@gopromotional.co.uk

Location:

GoPromotional Ltd,
Wharncliffe Business Park, Longfield Court,
Barnsley
Sheffield
S71 3GN

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Gopromotional Products - Barnsley 5 star review on 11th April 2024

Gopromotional Products - Barnsley 5 star review on 27th March 2024

Gopromotional Products - Barnsley 5 star review on 22nd March 2024

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Gopromotional Products - Barnsley 5 star review on 20th March 2024

Gopromotional Products - Barnsley 5 star review on 19th March 2024

Gopromotional Products - Barnsley 5 star review on 14th February 2024

Gopromotional Products - Barnsley 5 star review on 30th January 2024

66

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we had some design problems with the product we received, their staff acted promptly and solved the issues efficiently. The product now looks good and I'm sure will be well received by our membership.”

Posted 3 weeks ago

“Ordered a large order, didn't get what I've ordered. I complained and they send me numerous samples which were also not good but finally in the end got it right but this process took 3 month to sort out... This was frustrating.”

Posted 4 months ago

“Our logo on the pens did not look as good as the preview sent. There was bleed out on the more minor part of the logo, which was unclear to read. I would have eliminated this if I had known. I also thought that the gold writing did not show up as well.”

Gopromotional Products - Barnsley 3 star review on 14th September 2023

Posted 7 months ago

“The service from Laura is very good. However I ordered clear water bottles with my company logo I them. I received white water bottles. No happy at all.”

Posted 8 months ago

“Thomas was very helpful and I could not fault his customer service however we were quite taken aback by the delivery charges and not happy with the rulers we bought. Had I known they would be paper I would never have ordered them as pretty useless. The delivery timescales on the website are misleading too as most items I ordered should have been 5-7 days but actually took 14 working days to arrive.”

Posted 9 months ago

“I specifically ordered products on 5 & 7 days delivery - unfortunately, most were actually several weeks. Those that we were able to order in the specified time frame turned up on time and were printed fine.”

Posted 11 months ago

“We placed an order on February 24th giving us ample time per the order timeline we were given. I asked repeatedly if there was an updated timeline and received no response. When our orders were shipped the UK order was shipped 4+ days prior to the US order, which does not make any logical sense. We had to scramble to change the shipping address and rush ship our order to the US. We ended up spending a lot of money on a new order from a US vendor that we knew we could receive in time. Very unfortunate experience. If the US order had been shipped when the UK one was, instead of the UK order being done first, we would not have had to worry.”

Posted 1 year ago

“The customer service was good just didn’t meet my needs at the time that I needed.”

Posted 1 year ago

“Prompt order and delivery. Customer service acceptable when incorrect product delivered.”

Posted 1 year ago

“Good value. Could have been clearer on extra costs and long delivery time.”

Posted 1 year ago

“We loved the product but didn't like that we thought it was a Irish company. So as a small charity we had to pay over 400 euros in customs charges”

Posted 1 year ago

“The customer services was outstanding- thank you Laura :) however, unfortunately the bags were printed in the wrong colour( different from proofs) and in the end we could not proceed with this order due to short lead-time for an event. Just to add, full refund have been received and i will use them again in teh future.”

Posted 1 year ago

“The process of getting the design we wanted on the pencil was great. The colleague dealing with us was always quick to get back to us and send over the correct measurements we needed. However, after pencils were purchased, the lead time took a little longer than expected, and there is an overlap on the pencil where the design print meets despite us sending back the suitable designs within their measurements. This is why we think they've done an acceptable job.”

Posted 1 year ago

“Very helpful service let down by the products arrriving three days late. Too late for use.”

Posted 1 year ago

“The communication was pretty good and the company quickly sorted out our needs. The quote however, didn't include delivery costs and this when it was added was a huge amount more than we had expected and added a lot to our costs. Can't comment on delivery as we are still waiting for this.”

Posted 3 years ago

“Goods arrived okay”

Posted 4 years ago

“The branded bags we received were printed well and very good quality however service was slow and not proactive. We had shared artwork on December 19th a colleague and I then sent multiple chaser emails to place the order so that it would arrive for our deadline, but we received no response. I called Go Promotional on 2nd Jan and our order was handled well and arrived for the deadline but, we did have to pay an additional cost to air freight our order which could have been avoided if Go Promotional had responded to us in a timely manner. If I had never called I fear, we would have just been ignored which is not ideal.”

Posted 4 years ago

“Very pleasant and friendly sales staff and much quicker service than other suppliers we have approached. We did experience a few issues with our first order but this was quickly resolved and haven't had any problems with orders placed since.”

Posted 4 years ago

“Good customer service, couple of issues with getting the right design and the product took a while to come and wasn’t quite what we had expected, but it’s still ok to use”

Posted 4 years ago

“The product was good but delivery was disappointing and there was a lack of communication to resolve this issue.”

Posted 4 years ago

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Gopromotional Products - Barnsley is rated 4.7 based on 3,066 reviews