Gooseberry Shop Reviews

4.60 Rating 3,189 Reviews
B
Happiness Grade

Gooseberry Shop have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.32%
Industry Average
Been using is been out for long time always receive my item prices are great can’t complain
- Anonymous
Item received in time stated, Great Prices
- Anonymous
Best price I could find, easy to order and make purchase, kept up dated about my order and a prompt delivery.
- Rachel Martin
A

Delivery - Fast

93.33%
Industry Average
Best price I could find, easy to order and make purchase, kept up dated about my order and a prompt delivery.
- Rachel Martin
Great product, good value, timely delivery :)
- Sam Plackett
Delivery took far too long to arrive
- Rosalind Shults
F

Refunds - Difficult

28.99%
Industry Average
I wish I had read the reviews before making an order I've been waiting since 6th Dec 2019. Was promised a refund in January, nothing to date this "company" is nothing short of fraudsters. I'll be informing Trading Standards and the rest!
- Anonymous
If I could give zero stars I would ordered product over 2 weeks ago never arrived contacted them several times fobbed off repeatedly no straight answers and no product and no refund now contacting PayPal for refund worst customer service I’ve experienced in years
- Anonymous
Please dont order anything from them!!! I ordered some products on the 25th of December. Obviously they didn't sent me anything and on the 15th of January I emailed them. They said that they will send me the products within one week! They didn't so I decided to ask for a refund. They said that they will refund me in 3- 10 working days but obviously I'm still waiting for my money.
- Miss Florina A E Scridon
94.35%
Industry Average
great service thanks
- TJ
Very good service.
- Sumi Rozario
Good service
- Anonymous