Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,098 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,098 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, good price. Always a good experience”

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Posted 2 minutes ago

“There are a lot of good products”

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Posted 56 minutes ago

“Great product, great packaging”

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Posted 3 hours ago

“Product condition, delivery, and price were all satisfactory.”

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Posted 8 hours ago

“Really good service, kept me in the loop with the order .super fast delivery And goods arrived well packaged. Many thanks”

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Posted 1 day ago

“Good products and delivery was good - i returned some stuff and refund was very quick. Downside was paying a courier fee for the return.”

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Posted 1 day ago

“Price is fair, but the best is their customer service. made an error on the delivery address and a quick email to the customer service got the problem resolved within a day. Product arrived extremely well packaged and on time. One problem encountered was manufacturing defects on the incense tray. Customer service again was sympathetic and on point, who proactively wanted to make it right. at the end, settled with a discount due to no more stock available for replacement. I would not hesitate to buy from Goodhood again in the future.”

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Posted 1 day ago

“Excellent service, very efficient and item very well packaged.”

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Posted 1 day ago

“No complaints, easy hassle free service.”

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Posted 2 days ago

“While I know the brand of the clothing I purchased pays zero attention to packaging, it's unacceptable for a boutique of your reputation to slap a high-value item into a box with no inner protection or at least a decent presentation. This could've easily been alleviated with something primitive, like tissue paper. I regret not buying the item from any of your competitors, so I suggest a reality check as a customer of 6-7-odd years who will not make another GH purchase, probably ever.”

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Posted 2 days ago

“Lovely staff, tasteful selections...”

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Posted 2 days ago

“Item arrived quickly and was exactly as ordered. Good service.”

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Posted 2 days ago

“Very good experience from start to finish.will definitely be ordering in future.”

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Posted 2 days ago

“I ordered 4.5-5.5 Received 3.5-4.5 You need to learn to read”

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Posted 2 days ago

“fast ship, best service”

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Posted 2 days ago

“Goodhood is a unique and wonderful store. There is nowhere else quite like it! It’s always fun and friendly with impeccable service. The curation of goods is superb and the space is beautiful. Highly recommended.”

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Posted 2 days ago

“Great products and great service...Thank you!”

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Posted 2 days ago

“Always on time and expertly packaged.”

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Posted 2 days ago

“I bought a ring for my daughter’s birthday and it arrived quickly and beautifully packaged. Unfortunately it was just too chunky for her small hands so I made a return in store and it was unproblematic and received my refund a week later. Thanks!”

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Posted 2 days ago

“Everything from ordering to collection was 1st class . Item was packed very well , I wouldn’t hesitate to order again . FB”

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Posted 2 days ago

Goodhood is rated 4.5 based on 2,098 reviews