Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Goodhood Reviews

4.5 Rating 2,099 Reviews

88 %

of reviewers recommend Goodhood

Company Reviews

Product Reviews

4.5

Based on 2,099 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Goodhood 5 star review on 24th April 2022

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived with no problem, purchasing and check out was just as easy and the item came packaged well with no damage. They even gave a free newspaper of their products which I thought was a cool touch to the deliver, very individual and one of a kind. Thanks!”

Posted 4 months ago

“Good service, had some adidas trainer in stock for my wife for Christmas. I couldn’t find these anywhere else in stock. Arrived promptly no issues.”

Posted 4 months ago

“This is genuinely one of my favourite shops - staff are lovely and super friendly. Everything's well-curated and I just want to buy the whole shop.”

Posted 4 months ago

“Great service, well packaged, quick delivery. As always excellent service”

Posted 4 months ago

“Excellent delivery. Christmas present so cannot comment on the gift.”

Posted 4 months ago

“Ordered online they were here the next day can’t get better than that”

Posted 4 months ago

“Super fast shipping. Really happy with my purchase. A really strong, thoughtful, curation of pieces on their site. Great to support an independent.”

Posted 4 months ago

“Been buying here for years; always good service and great products.”

Posted 4 months ago

“reliable, very quick delivery for this time of year and some really cool bits on the website”

Posted 4 months ago

“Love this store. Absolute great products. Lovely staff.”

Posted 4 months ago

“Super quick delivery and I love my new mittens - thanks!”

Posted 4 months ago

“Great website, item was dispatched very quickly!”

Posted 4 months ago

“quick delivery - good quality - great customer service”

Posted 4 months ago

“I always enjoy coming to the Goodhood store. The staff are always welcoming and friendly, you can have a laugh with them but they also know their stuff! The web experience is just as good.”

Posted 4 months ago

“Best store in london”

Posted 4 months ago

“Great service, good packing, good communication”

Posted 4 months ago

“Excellent products at a good price together with first class service.”

Posted 4 months ago

“Amazing! Processed my order so fast and was out for delivery the exact same day. Product that arrived was perfect and couldn’t ask for any better. Will be purchasing from them again”

Posted 4 months ago

“Still the best store in Shoreditch”

Posted 4 months ago

“One of the best curated streetwear stores around. Always great service and top quality garms”

Posted 4 months ago

«
1
2
...
5
6
7
8
9
»

Goodhood is rated 4.5 based on 2,099 reviews