Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,071 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,071 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Goodhood a couple of times now and they’re excellent. Would happily recommend and will be a returning customer.”

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Posted 4 months ago

“Fantastic Beams Parka Delivered next day! Perfect”

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Posted 4 months ago

“I RECEIVED MY ITEM ON TIME, IT WAS WRAPPED ABSOLUTLEY PERFECTLY, I WAS CONCERNED BECAUSE IT WAS A SETH ROGAN ASHTRAY FOR MY SON (CERAMIC) BUT IT ARRIVED WRAPPED EXCELLENT AND I AM DELIGHTED WITH THE PRODUCT AND SERVICE , THANK YOU GOODHOOD :-)”

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Posted 4 months ago

“Cool store, great clothes 🤠”

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Posted 4 months ago

“My order was processed fast- no issues.”

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Posted 4 months ago

“Great service, wide variety, all good !”

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Posted 4 months ago

“Best in the game! Wild selection and excellent service. 5*”

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Posted 4 months ago

“Ordered fragile items which were very well packaged. Prompt delivery.”

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Posted 4 months ago

“Always great service online or instore. Highly Recommended”

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Posted 4 months ago

“My item was delivered in a very short time, as arranged. The item was fragile and was packed to ensure no damage could be caused. The delivery was secure. I was very pleased to have the item. Thank you.”

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Posted 4 months ago

“Good place to shop for some nice Traniners.”

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Posted 4 months ago

“I'm a regular customer and staff are always friendly/helpful. Eddy (security) is a treasure.”

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Posted 5 months ago

“Goodhood... Never heard of them! However, when I wanted to buy a We Are Rewind personal cassette player, Google told me they were the cheapest UK supplier by some considerable margin. Assumed it might be a scam, but the site reviews were good, and wow, I'm glad I went with them. Ordered it on the Friday afternoon, and paid for 3 day delivery. Delivered the very next day, and on a Saturday too! Amazing service, and the cassette player is belting as well. Highly recommended.”

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Posted 5 months ago

“I had paid for next day delivery and it was within the timeframe but didn't get sent by next day, emailed them and got back to me the same day and refunded me the delivery fee, no issues or push back from them which is hard to find these days with companies. Ordered a Houseplant by Seth product which are hard to come by in the UK, when it arrived had plenty off protection around the box itself so arrived in perfect condition.”