Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,071 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,071 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect! I love the store.”

Helpful Report

Posted 6 years ago

“It was fast and well done except for one thing : I ordered a "Little My" shaped dish cloth which was probably displayed in your store as it was damaged on top, I think it was hanged by the bun et it damaged it a bit. Except for that it's a complete satisfaction, thank you. Morgane”

Helpful Report

Posted 6 years ago

“All good with the purchase. The packaging wasn't super great but everything arrived safe.”

Helpful Report

Posted 6 years ago

“Could be dispatched a little quicker, but generally a very good service, fantastic items across the entire product range, and great that you use DPD for your deliveries.”

Helpful Report

Posted 6 years ago

“Shipping reasonably fast, if expensive because it was international. Price on item OK.”

Helpful Report

Posted 6 years ago

“great products”

Helpful Report

Posted 6 years ago

“Fast dispatching, reasonable price, but packing and logistic partner can be improved”

Helpful Report

Posted 6 years ago

“I like your assortment mix. Your style and humour. Best, Ulrika”

Helpful Report

Posted 6 years ago

“The delivery came so quickly!! But I didn't receive 10% off my first purchase like the website claimed I would...”

Helpful Report

Posted 6 years ago

“Goodhood provided good pricing on it's products and a reasonable shipping rate to Australia. I was given prompt updates regarding the status of my purchase and was given accurate information. When the package arrived it was wrapped professionally and gave that same sensation of receiving a present (that you paid for :P) . The inclusion of the stores brand on a vinyl sticker was a awesome bonus, it's pretty slick and groovy. The excellent curated selection is really cool and exhibits a unique lifestyle approach. The website is stylish in all the right ways, I especially love how the photography for the stock showcases the products as they are, makes it easy to tell (almost) exactly what you getting. It's a refreshing showcase of brands and products that don't follow trends and don't necessarily follow anything beyond the vision of what the store is trying to promote. Overall it was a pretty 10/10 experience shopping from Goodhood, definitely will consider being one of the main places when purchasing new digs and chigs. Cheers!”

Helpful Report

Posted 6 years ago

“Efficient and helpful.”

Helpful Report

Posted 6 years ago

“Nice Product”

Helpful Report

Posted 6 years ago

“Really fast delivery”

Helpful Report

Posted 6 years ago

“Great website, lovely clothes”

Helpful Report

Posted 6 years ago

“The Coat in which I bought (Wacko Maria leopard coat) was ordered quickly with nice packaging to go with it, the overall product quality was ok, yet much thinner than I thought, I felt as if I was just paying for "made in Japan" and its shipping to the UK. yet the coat got me online in Vogue so it cool.”