Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,099 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,099 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was slightly delayed due to Christmas but that was understandable. Other than that the service was efficient and product was high quality.”

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Posted 3 months ago

“I love the product selection. I love the delivery. Just pure love. Great stuff, keep going.”

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Posted 3 months ago

“Got my dunks for the best price and pretty rapid service considering the xmas holidays!”

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Posted 3 months ago

“Love this store, and the clothes - service is always very good.”

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Posted 3 months ago

“Fantastic store of interesting and cool products from homewares to clothing and body care. The product selection is ethical and champions new design/craft talent from around the world, as well as supporting local producers too, giving it a “not on the high street” feel. Always a one stop shop for me a Christmas thanks to a wide range of gift ideas for all ages, albeit it a street edge. Staff are incredibly friendly and knowledgeable, always ensuring an enjoyable shopping experience here.”

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Posted 3 months ago

“Awesome discovery! Bought a T late December. Loving the style and brands and stuff and can't wait to get more stuff!”

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Posted 3 months ago

“Excellent product& service”

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Posted 3 months ago

“Bloody love goodhood - great selection of both homeware and clothing, lovely shop and super fast delivery. 10/10”

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Posted 3 months ago

“what i ordered came on time and was exactly what i ordered. i will definitely be purchasing from good hood again”

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Posted 3 months ago

“I love this store. Great selection, variety of well priced items. Buying a gift for yourself or someone else there's always something. And if I can't afford anything it's just nice to browse and see what's new.”

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Posted 3 months ago

“Good good is the best store with best service in London”

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Posted 3 months ago

“Great selection of goods and decent service!”

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Posted 3 months ago

“Always a great selection. Fast delivery too”

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Posted 3 months ago

“Good communication, fast delivery considering the Christmas period.”

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Posted 3 months ago

“Great throw, sent promptly… all good! Thank you. 😊”

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Posted 3 months ago

“Great communication, the package arrived promptly (although they did helpfully email to let me know it might be delayed) and everything was perfect upon opening. Goodhood has such a great selection of stuff, if I won the lottery this would be my first stop.”

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Posted 3 months ago

“Great service- prompt delivery”

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Posted 3 months ago

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

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Posted 3 months ago

“Delivered in time for Christmas 🎄 My son loves it!”

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Posted 3 months ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

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Posted 3 months ago

Goodhood is rated 4.5 based on 2,099 reviews