Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,071 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,071 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service at receiving the goods easy to return. However I’m still waiting for the refund..”

Helpful Report

Posted 2 months ago

“Good good is the best store with best service in London”

Helpful Report

Posted 2 months ago

“Great selection of goods and decent service!”

Helpful Report

Posted 2 months ago

“Always a great selection. Fast delivery too”

Helpful Report

Posted 2 months ago

“Good communication, fast delivery considering the Christmas period.”

Helpful Report

Posted 3 months ago

“Great throw, sent promptly… all good! Thank you. 😊”

Helpful Report

Posted 3 months ago

“Great communication, the package arrived promptly (although they did helpfully email to let me know it might be delayed) and everything was perfect upon opening. Goodhood has such a great selection of stuff, if I won the lottery this would be my first stop.”

Helpful Report

Posted 3 months ago

“Great service- prompt delivery”

Helpful Report

Posted 3 months ago

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

Helpful Report

Posted 3 months ago

“Delivered in time for Christmas 🎄 My son loves it!”

Helpful Report

Posted 3 months ago

“I ordered something paid and you sent it well done.”

Helpful Report

Posted 3 months ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

Helpful Report

Posted 3 months ago

“Lovely ashtray from Seth.. well packed, well communicated from sale to delivery.,. And the products are great.. stuff you don’t find anywhere. Will be shopping there again 🙂”

Helpful Report

Posted 3 months ago

“Very pleased with my order and service I received online from goodhood excellent quality product parcel delivered on time would definitely recommend this company”