Goodhood Reviews

4.5 Rating 2,099 Reviews
88 %
of reviewers recommend Goodhood
4.5
Based on 2,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Very good service delivered with in 2 days of wining the raffle good communication
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Posted 4 years ago
amazing launches
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Posted 4 years ago
Very good product and for overseas shipping I was quite impressed. The Vans X GoodHood were great and fit TTS for any Vans I have ever had.
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Posted 4 years ago
Thanks you for my 1st win, I hope I can have better ones next time
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Posted 4 years ago
GOOD good good
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Posted 4 years ago
A confirmation e mail to let me know I had successfully entered the raffle would have been nice . Otherwise service was fantastic
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Posted 4 years ago
Excellent choice of products and actually the best price going for this brand “Aime Leon Dore”. Everywhere else is more pricey so bargain! Good photos online to showcase the fit of the garment so thumbs up for that. Minus 1 star for inaccurate product description though, states 20oz weight cotton fabric when the line is actually 17oz. All good apart from that.
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Posted 4 years ago
As a frequent buyer, goodhood provided fast shipping, smooth procedures, families system But sometimes. I would feel the shipping cost for a package is bit high, and if there is a free shipping for spending amounts. And the most important is i need to join the vip program as I think goodhood always do the best and I will keep buying from your company, I hope there is a vip program
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Posted 4 years ago
Good selection of goods, quick delivery. Prices are a little expensive.
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Posted 4 years ago
Hope the delivery service faster
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Posted 4 years ago
Quick and easy with a sprikle of quality
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Posted 4 years ago
good quality product
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Posted 4 years ago
Good Happy me
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Posted 4 years ago
Good communications and good service - I had a problem and they resolved it quickly - good customer service
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Posted 4 years ago
My favorite store in London. Online could go more quickly/have a better looking package to match the aesthetic of the store. Otherwise 5stars
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Posted 4 years ago
First time ordering. Had a few minor issues but Andy was able to resolve them via email. Would order again
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Posted 4 years ago
Delivery was prompt and smooth however packaging could be improved and the garment should be protected. Nearly sliced through the tee when I cut open the package. Other than that Good Hood is doing a great job all and all. Much appreciated! Cheers!
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Posted 4 years ago
Good service and great product curation but not always the cheapest or quickest.
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Posted 4 years ago
Nice store, physically and online with helpful sales assistants. Good selection of items. Slightly annoying the no returns policy but items are nice enough to forgive them!
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Posted 4 years ago
Everything ok except from slow shipping
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Posted 5 years ago
Goodhood is rated 4.5 based on 2,099 reviews