Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,098 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,098 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great service and communication. My adidas arrived in a timely manner.”

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Posted 1 month ago

“The store is cool and all but the loyalty program feels a little off. It’s still cool though, it looks nice to accumulate points but you can’t really use them.”

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Posted 1 month ago

“I was looking to buy a Korean brand perfume, which was stocked by them in the UK. I was thrilled to find that they stocked the sample set so I could try before committing to a full size. Unfortunately, one of the samples leaked (the one I really wanted to try). I was still able to smell the fragrance, just not on my skin. I went on to purchase the full size. But initially I was disappointed. I emailed Goodhood to explain what had happened but didn't receive a response.”

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Posted 1 month ago

“ordered trainers , communication from Goodhood was brill and items arrived fairly quickly , much appreciated :) ty”

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Posted 1 month ago

“ALWAYS MY GO TO, great store great people. Love GOODHOOD”

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Posted 1 month ago

“Been buying from going hood for a few years. Such a stylish shop and love it when they have a sale on.”

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Posted 1 month ago

“Always the best!”

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Posted 1 month ago

“Love Goodhood, there is always lots of new things to look at for any budget”

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Posted 1 month ago

“Fast shipping. The sneakers came in an extra box. Pleased with everything”

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Posted 1 month ago

“Great communication and loved my item when it arrived.”

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Posted 1 month ago

“Great curated pieces”

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Posted 1 month ago

“Quick to ship and order arrived swiftly. Also dealt with one my online purchases with an in-store return easily”

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Posted 1 month ago

“Nothing really to say about a very good platform where many guys are making young guys mon”

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Posted 1 month ago

“I really enjoy my visits to Goodhood. The selection is ever changing and there is always something interesting to look at. The staff are helpful and engaging without ever trying to "oversell". It makes it easy to buy some beautiful pieces. I like the unusual and Goodhood has plenty of curious items to keep me coming back.”

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Posted 2 months ago

“45tr4et mr5x rwshnt6ws nsazwer bawe”

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Posted 2 months ago

“Five Stars indeed! I love my purchase, superb quality and art. Best blanket ever.”

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Posted 2 months ago

Hi Craig, Thank you for taking the time to leave such a great review! We are happy you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“Superb. Love them”

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Posted 2 months ago

Hey Stephen, Thank you for taking the time to leave a positive review, We are so happy that you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“What a fantastic bunch of people Goodhood are. Faultless.”

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Posted 2 months ago

Hey Robert, Thank you for taking the time to leave such a glowing review! We are thrilled that you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“Brilliant customer service”

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Posted 2 months ago

“cost me £19 to try a hoodie on ! i won’t even go on the website i’m so angry let alone shop here again”

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Posted 2 months ago

Goodhood is rated 4.5 based on 2,098 reviews