“I have two FIT tariff Systems with Good energy and have had trouble logging into my accounts. When I phone to discuss this all I get is the run-around no one is available to talk to me someone will call back but no one does.
I therefore have not had any payments for nearly two years
Tony Miller”
“The score is really high balling. I lost $700 for nothing. This make believe course is a waste of your time and money. I left this course with NO KNOWLEDGE and all alone. You have no one to reach out too. No one has time to sit and watch 90+ minutes of past and present mandatory Zoom meetings of random chatter. We got thrown some documents. The people in the Zoom classes were far advanced than the beginners, so the information was way above my head. I have gained knowledge from other dispatching sites I have joined for free on facebook. Guess what you do not have to spend money to join their group. Please do not waste your money on this. Oh Yeah, the cherry on top is that once you finish the (training - I use that word with air quotes) you have to almost beg to be put on the private Facebook group, where the moderator is very rude with their answers when they do answer you back and also, I was kicked off of the private Facebook group because I did not spend $69 a month to continue being a part of this group. So I gave $700 and I leave with nothing. If you are looking for GREAT Training and for the owner to answer your questions and training at a very reasonable price please do your research and find someone other than this junk. I hope this helps someone, this is my experience and by the looks of some of these reviews it seems I am not the only one.”
“Man Alix is top tier! I've been in many classes & had plenty teachers, but I've never had a better teacher. I took the dispatch course and it's changed my life. The team breaks down information to the T & essentially helps you create your own business step by step from the ground up!! Much love Good energy 💪🏽”
“The good energy dispatching portal is the truth.If you are trying to go far in trucking dispatchin,and you want to be taught by the best then I highly recommend that you take this course here.These people are the absolute best in the business”
“The Goodenergy Dispatch Mastery course was the second dispatch training course I've been through and by the best. The value provided for the money access to the FB group, mastermind calls industry experts as well as experts in other industries alone leaves this course unmatched!!! I tell anyone willing to listen
A. That I have a dispatch service and
B. Goodenergy Dispatch Mastery is the reason why!!!”
“I have been with Good Energy for many years. They are a great company and I am very happy with their energy provision, stability and customer relationships/service which is exceptional. It is easy to speak with someone on the phone to get advice or deal with an issue and there are no long waits, automated responses and difficulties communicating (as there are with so many other energy companies). Ten out of ten!”
“I asked a few Question about a Broker Agent Career and the Alix Fake Energy guy never responded... His Instagram profile is Hyped Up!! He shares post's of himself getting Awards on Stage
and other people's Certificate's of Completion, Praising Him etc. He thinks he's God!!”
“I purchased the course 2 months ago and I’m 80% through the course. Very informative information and lots of important materials to help you execute. I can’t say it enough THANK YOU ALIX for sharing the game!”
“Good Energy Dispatch mastery course is a answer to my prayers. I have always wanted to start my own business but I had no idea what to do. This course taught me the ins and outs of dispatching and trucking. I love that the classes are online so I can go as fast or as slow as I need to. Alix has even included a printable resource guide that I can use for a lifetime. I love the online community as well. Whenever I have a question I can get several answers from well knowledgeable people. I’ve gained more knowledge than people who have been in the industry for 10+ years. I knew that I was tired of living in poverty and I had to do something to change my future and my kids future. I took a major risk. I used my pandemic money to pay my bills I used the rest and invested in this course. I was scared but I have absolutely no regrets and if you sign up for this class neither will you. It’s time to execute!!!!”
“My wife and I have been with good energy some 10 years or more. But and its a big but their accounts and billing methods are shocking, so is their customer service. That said one thing we do like is that their staff, when you can find one to speak too are great.
We are now fighting with them again over their new pricing, that they confirm will push our quoted price of some £700 a year to the new pricing of some £1.140 a year, we are now fighting this amount.”
“Bad energy. Appalling service over nearly four years finally including a huge random additional quarterly bill of over £2k for small 2 person house after GE had measured consumption and agreed monthly rate. The bill for a quarter came in addition to our monthly debits paid. I complained saying next step would be ombudsman. Bill reduced by £2k to £111! Thanks to the one human, diligent and efficient GE employee who pursued this for us. We moved house and won’t use or recommend Good Energy. It’s not just a shambles it’s a major chronic stressor and a danger to mental health and well-being.”
“Laughable Energy
"Good" Energy - AVOID AT ALL COSTS!
First of all this is the first time I have been driven to express my utter disdain for a company online however i feel it is imperative that i share my recent (well ongoing over the last 4 months) experience dealing with "Good" Energy and strongly advise any prospective customer against using these as their ethical energy supplier, as I assure you they are far from this and you will be slapped with very large bills out of the blue due to their dubious energy usage estimates (which I strongly believe is done on purpose).
In September/October of 2020 I had the pleasant surprise of receiving an £800.00+ additional bill to my usual energy usage costs, this of cause knocked me for 6 as I only live with my partner and we are both VERY conscientious energy users living in a relatively small property.
When I queried this bill I was firstly advised this amount was incorrect and would be looked into and that I should not pay until the matter is resolved.
I then received multiple calls advising I needed to make payment and I had to explain the situation multiple times on the phone each time a call was made or received I had to keep chasing for an update as every time I was advised a resolution date I did not hear anything back then a further resolution date was advised and again no response, all this caused undue stress as it was a large amount of money that needed to be paid and having the stress of potentially having to come up with nearly a thousand pound whilst both my girlfriend and myself had been heavily affected financially by the pandemic was an incredibly stressful and anxiety inducing experience.
I requested that they come and check our meters are functioning correctly due to the out of blue drastic increase in costs (over doubling our usual costs) however I was advised that the engineer call out would be at my own cost this is more than likely to put people off actually having their meters checked no doubt.
I had to again chase for updates on my back billing after receiving new bills and further accruing charges (now taking the total outstanding to over £1000.00 since October).
This morning I received an updated statement with a slightly reduced outstanding amount again with no explanation of where these astronomic charges have came and no breakdown of costs they are just expecting me to pay.
They acknowledged that there has been customer service failings and very generously offered a £15.00 good will gesture... all this for 3+ months of anxiety & stress and I am still yet to receive any helpful update any breakdown of charges or anything like that.
I feel utterly disappointed in their service and my heart goes out to any elderly people and people struggling financially who want to do their part for the environment and use a so called "good" ethical / environmentally forward thinking energy supplier, as I think of the people terrified to put their heating on fearful of what astronomic charges might be slapped on them out of the blue.
I have seen other reviews have similar experiences so this does not appear to be a one off error.
I am incredibly frustrated and angry whilst I have written this review up and I really do urge yourselves to consider signing up with good energy I have had the worst customer experience of my life and as the matter is still ongoing i have now had to contact OFGEM the Energy Ombudsman and will be contacting Citizens Advices on how I can take my complaint further.
I have declined Good Energies very generous £15.00 good will gesture and I will keep this review updated as the complaint and query progresses and I will be looking to change supplier as soon as possible.
Thank you for your time and hopefully you will reconsider singing up with "Good" Energy.”
