GoGlasses Reviews

Name: GoGlasses
Address: 78 Queens Road,, Clifton
Rating: 1.33

1.3 Rating 3 Reviews

0 %

of reviewers recommend GoGlasses

Company Reviews

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Phone:

0117 230 5000

Email:

support@goglasses.co.uk

Location:

78 Queens Road,
Clifton
BS8 1QU

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Anonymous

Anonymous // 01/01/2019

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“The worst company I have ever dealt. I made and order but a few hours later I wanted to cancel it as I just saw the optitian who changed some parameters on my glasses. I called them, wrote 3 emails to 3 different emil addresses and after a few days someone-without even giving her/his name- said that my email went to junk folder and it's already diapatched. I waited the delivery guy and I refused to take the pckage. I contacted them a weeklater asking my money back but couldn't reach anyone to bso I opened a dispute on paypal which did it in my favour so finlly I got my money back after more than a month later. The worst customer service ever. Definitely not going to use them again and not recommend them either!”

Helpful Report

Posted 7 years ago

“Go elsewhere, it will be much less hassle. My glasses took 3 weeks to arrive. The website is misleading - turns out that free and "unconditional returns" does not mean unconditional returns. If you dig deep into the tiny print of the website Terms and Conditions, you'll find that if you are dissatisfied "we will refund 50% of the frame cost." They don't refund postage. And they don't have a try at home option. I won't be using them again.”

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Posted 7 years ago

“Do not use this company. They wanted to charge me more, saying I was a difficult prescription. I am not. I asked for a refund and then could not contact them by phone or email or by their online form. I am now out of pocket.”

Helpful Report

Posted 7 years ago

GoGlasses is rated 1.3 based on 3 reviews