“I was pleased to find the component at a good price for one-off quantity, together with free second class mail. Godiac underpaid postage but recompensed me appropriately when I brought it to their attention - that's a sign of a good company.”
Thank you for taking the time to revisit your review. This is very much appreciated. We're glad you were happy with our efforts to put right what was a genuine error at our end, and hope we can help you again in future.
Thanks Mick for taking the time to leave us a review. Your order did take a few days longer that expected but I'm glad to hear you were happy with the parts when they did arrive. We're certainly always trying to improve so will look at your order again to see what lessons can be learnt. Thanks again.
“We have purchased several items from Godiac and although there have been problems due to circumstances beyond their control, they have always sought to resolve these promptly and professionally. Their ability to source hard to find parts and / or to suggest alternatives is very good.”
Thank you Mark for your comments. We are constantly striving to improve the service we offer and are glad to hear we've resolved any issues to your satisfaction. We look forward to helping you next time.