GoboPlus Reviews

Name: GoboPlus
Address: Unit 34 Space Business Centre, Smeaton Close,, Aylesbury
Rating: 4.81

4.8 Rating 897 Reviews

98 %

of reviewers recommend GoboPlus

Company Reviews

Metrics

Info

4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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GoboPlus 5 star review on 1st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and ideal product. A1 service”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Excellent and very fast delivery.”

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Posted 2 months ago

“Easy to order, quick to send out, good quality, would recommend”

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Posted 3 months ago

“5 star customer service. product is excellent, prices competitive, service brilliant. highly reccomended”

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Posted 5 months ago

“Good service, great help.”

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Posted 5 months ago

“Fantastic service as always from the very helpful staff at GoboPlus!”

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Posted 5 months ago

“Very good service. Would prefer a lower cost slower delivery option as next day is not always necessary.”

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Posted 5 months ago

“So expensive!!!!!”

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Posted 5 months ago

“Gobo plus is nice and esay . Fast delivery!!!!”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“I had a VERY last-minute request from client for 5 gobos, with a very short lead time and comms happening over the weekend. This wasn’t an issue for GoboPlus who produced these and delivered on time! Very happy!”

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Posted 6 months ago

“Excellent service.”

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Posted 6 months ago

“Fast and efficient service.”

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Posted 6 months ago

“Never received order. If it doesn't come, we will request a full refund.”

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Posted 7 months ago

Hi Michael, Sorry to hear this. We've checked our records with UPS and can see the item was delivered on the 15th and signed for by "Bob". Our support team have tried to get in touch to discuss this further but haven't had a response as of yet. When you get a moment please get in touch via sales@goboplus.com or call us on +44 203 603 1335 and we'll try and get to the bottom of this ASAP. Thanks, James

Posted 7 months ago

“Too many questions before dispatching requested items.”

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Posted 7 months ago

Hi there James, Whilst we're a bit disheartened by the negative review, we appreciate your feedback! We simply strived to check your order details were correct, as A Size gobos are the most incorrectly ordered size we see. We asked you two questions: 1 - "Please could you confirm the lantern which you will be using. This is to make sure A size is the correct size required." 2 - When you responded we sought further clarity to avoid an incorrect order - "Please could you also advise if you have an A Size Gobo Holder, as this lantern/fixture can take both A and B size gobos." This process was taken to ensure you had the correct gobo size and avoid the need for urgent replacements. I apologise for the inconvenience that might have been caused from this process. Cheers, James (GoboPlus)

Posted 7 months ago