Go Banana Reviews

4.2 Rating 418 Reviews
80 %
of reviewers recommend Go Banana
4.2
Based on 418 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Go Banana Reviews
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Email:

ryan@go-banana.com

Location:

Brunel House, 2 Fitzalan Road, Cardiff
CF24 0EB

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At the moment it all seems good. I will write another review when my order has been delivered.
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Posted 2 years ago
After selling you have change the product price and have canceled my order. It shouldn't happen.
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Posted 2 years ago
Prices were wrong so they cancel my order .... thought you had to accept the price since monies were taken ??
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Posted 2 years ago
They delivered the materials ordered. No problems at all and were cheaper than Travis Perkins who I usually use.
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Posted 2 years ago
Appalling service and communication
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Posted 2 years ago
Easy to place an order. Goods were delivered on time. Can't recommend enough!
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Posted 2 years ago
Delivered a day late, no communication, driver arrived and was rude, then after an excruciating 45 minutes of him trying to park, his crane wasn't working. Wouldn't recommend if my life depended on it.
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Posted 3 years ago
Do not use. I placed the order on 17th and was quoted 3 days delivery. It is now the 22nd and the order still hasn't even been despatched. Shocking service.
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Posted 3 years ago
The item I received was damaged. I contacted 'Go Banana' who didn't want to deal with my complaint, but passed me onto the supplier of the item. Extremely poor Customer Service from both Companies. Will never use either again
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Posted 3 years ago
Excellent company and great service! Really feel heard!
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Posted 3 years ago
Good price and speedy delivery - thanks!
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Posted 3 years ago
Very good service apart from the fact they don’t tell you the exact day of delivery And no phone number available
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Posted 3 years ago
Placed order 1st June and received order from supplier Sabrefix on 4 June. The only reason the package was found was because my husband went to work on that morning and found it strewn across our pathway with all the items missing apart from one. Go Banana have told me to take it up with the supplier although I paid them and the contract eas made with them! The supplier said they did their bit and sent the items as instructed by Go Banana, they spoke to the courier who never rung the bell or knocked on the door and signed for the delivery himself because no contact with Covid? Why are they working how many people are losing their goods and where is my money? Disgusting service, the one star is for the quickness of delivery lol!
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Posted 3 years ago
Ruby UK supplied a great product, great value for money and fast delivery, even in lockdown. Thank you!
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Posted 3 years ago
Excellent service and very fast delivery. All my items were also wrapped up very well and taken care off
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Posted 3 years ago
Have now received my refund. Only given 3 stars as the product no longer supplied and poor communication.
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Posted 4 years ago
I just placed an order and it’s not showing on the website and I haven’t got a confirmation email but the money has come out the bank. I can’t find any form of contact info for them Update I received a phone call after I emailed them yesterday. They sent me out a confirmation order manually. The lady was really polite and helpful
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Posted 4 years ago
Easy to order, good price, good communication from the seller and decent delivery time. Very pleased with the quality of Joist wood purchased.
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Posted 4 years ago
Item arrived very quickly and in the time slot given. Very happy with my purchase.
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Posted 4 years ago
Det är jätte billigt
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Posted 4 years ago
Go Banana is rated 4.2 based on 418 reviews