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Glotech Repairs Reviews

4.2 Rating 4,589 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

4.2

Based on 4,589 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was good.”

Posted 8 months ago

“It took the repair person, who was obviously highly competent, a couple of minutes to diagnose the fault in my washing machine. He was also able to predict confidently that the repair would be too expensive to be worthwhile so I knew I was in the market for a new machine. Unfortunately, Glotech admin and sales didn't move quickly enough to get back to me with a proposal so I bought the new one online, which was already installed by the time they responded.”

Posted 8 months ago

“I’ve booked online, having done a price comparison. Customer service were polite and efficient Alex who came to do the repair arrived same day and was informative and helpful. I would recommend this repair service.”

Posted 8 months ago

“Very speedy and efficicient service ,but not cheap! Kingston your sefvice engineer excellent,efficient and a pleasure for him to atend”

Posted 8 months ago

“It took four attempts but they persevered and got there in the end”

Posted 8 months ago

“Solved the problem but with the use of only two screws (not three) will have to see how long it lasts. Not cheap but cheaper than a new tumble dryer.”

Posted 8 months ago

“Engineer who came to assess my washing machine was very polite and helpful. Only took a couple of minutes to discover the problem. The reason I didn't go ahead with getting it fixed was the quote was expensive and I have ordered a new machine for only a little more than it was for my old machine to be repaired.”

Posted 8 months ago

“Fast efficient service professionally carried out . The engineer was polite and respectful and knew what he was doing. Would definitely use this service again”

Posted 8 months ago

“the guy who came out the fix the Neff dishwasher was very knowledgeable and efficient and friendly. we paid by card and asked him for a receipt which he said would be emailed to us. but still awaiting receipt”

Posted 8 months ago

“Had a morning appointment turned up at 2pm nobody let me know. Otherwise did my repair and solved problem efficiently.”

Posted 8 months ago

“Good service with customer help line n repairs”

Posted 8 months ago

“There was a quick response to my call but it took the engineer about 10 mins to tell me it wasn't financially worth repairing my Siemens dishwasher. I was charged a huge sum for that quick diagnosis eventhough I am purchasing a new machine from you.”

Posted 8 months ago

“I would use this company again despite an initial mix-up over telephone numbers. The two engineers who visited to confirm and then repair my dishwasher were well trained and knowledgeable.”

Posted 8 months ago

“Lovely engineers - honest and knowledgeable.”

Posted 9 months ago

Thank you for giving Glotech Repairs a 4 star rating! We're glad to hear that you had a pleasant experience with our lovely engineers. We truly appreciate your honest and knowledgeable feedback - thanks again!

Posted 9 months ago

“The engineer was on time and had trouble diagnosing the fault as it was intermittent. However he then came a second time for no charge, when the fault recurred, and diagnosed it. Helpful advice was given for replacement of the machine.”

Posted 9 months ago

Thank you so much for your 4 star rating of Glotech Repairs! We are so pleased to hear that our engineer was punctual and professional while troubleshooting your intermittent fault. We hope you think of us again if we are needed in the future!

Posted 9 months ago

“Easy to book, genuine appointments and very reliable. Unfortunately the part for the repair of my fridge freezer was not available. Had to chase quote for a replacement appliance, however the appliance and install was more than I wanted to pay, so ordered elsewhere.”

Posted 9 months ago

“Helpful, friendly service on the phone and in person. No hanging about, no hidden extras.”

Posted 9 months ago

“Alex was very punctual and polite. Carried out the repair quickly. Wouldn't hesitate to use him again”

Posted 9 months ago

“Prompt arrival polite and efficient identification of fault and repair of washing machine. Would happily use again.”

Posted 9 months ago

“motor in the washing machine went. appt. made and problem identified. within a week the problem was resolved. costs were as identified. Efficient service thank you.”

Posted 9 months ago

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Glotech Repairs is rated 4.2 based on 4,589 reviews