Glotech Reviews

4.7 Rating 360 Reviews
94 %
of reviewers recommend Glotech
4.7
Based on 360 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Glotech Reviews

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Very impressed with the service and repair of our 13 year old Rangemaster professional plus oven. The engineer Andrew pulled out all the stops to rectify the fault on the induction hob.He is a credit to his company and we would welcome him into our home if needed in the future. Glo Tech are a very fair company and any questions we put to them were delt with asap. The cost of the repair was very reasonable,thankyou all at Glo Tech. Mr &Mrs Green. Scunthorpe.
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Posted 11 months ago
Dean was awesome! Straightforward and common sense approach. Fixed my dishwasher when two visits from. another company still hadn't fixed the problem. Thank you Dean - I'd definitely recommend you!
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Posted 11 months ago
Adam visited us yesterday to repair our AEG gas hob and found the fault and fixed it within an hour at just the standard call out charge excellent service
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Posted 11 months ago
After placing my order, I had an email apologising that their usual delivery service would be slightly delayed, and offering me a choice of 2 dates for my appliance to arrive. These delayed dates were quicker than I thought they would be in any case, but unfortunately I would not be home on those dates. I emailed back, suggesting a date to suit me which they accommodated with no fuss. I was sent the tracking information for my delivery, then given a 2 hour slot, and lo and behold, the driver arrived within that time frame with my product. He couldnt get the truck down our small cul-de-sac, but that was no problem... he used his hand pallet machine, to bring the appliance right into my garage. I am totally impressed with the personalised service I received from start to finish, and will look to order any future products from this company.
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Posted 1 year ago
Rob & Callum delivered an American style Fridge Freezer to us on March 8th. They provided an excellent service - overcoming access problems and efficiently installing the product. They were also extremely professional and polite at all times. Very happy to recommend.
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Posted 1 year ago
Very good, very efficient and friendly
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Posted 1 year ago
Very happy very efficient and friendly Fitter
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Posted 1 year ago
Great service from Barry. Very helpful in making sure I got the machines that fitted our needs. Gary and Lee were very efficient and helpful when they installed the machines. Hoping not to have any problems with the machines…so far so good. Thank you
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Posted 1 year ago
Lee and Gary, we’re amazing. Called in the morning with any eta, turn up on time and fitted my dishwasher. Very polite and professional. Will definitely order items with glotech. Highly recommended
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Posted 1 year ago
Gary and Leigh were fantastic, and credit to the company. Definitely recommend glotech
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Posted 1 year ago
Lee came to install are tumble dry, fantastic service from start to finish. Called with an eta and was on time.
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Posted 1 year ago
Excellent service by Leigh and Gary following a first attempt to replace an integrated fridge/freezer. The installer (Gary?) identified and confirmed a correct size unit which was subsequently delivered and fitted. An all-round good effort by Glotech culminating in a very efficient and tidy fitting of the replacement Liebherr unit. I would certainly return to Glotech for any future kitchen appliances.
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Posted 1 year ago
Gary wars fantasy and so helpful to contact my Washing Machine. Would recommend him very highly.
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Posted 1 year ago
Lee and Callum were fantastic and very helpful, fitted are dishwasher in a professional manner and cleaned up everything. Would highly recommend them and glotech. Many thanks Mr Green
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Posted 1 year ago
Callum and Lee attended today happy ,polite, and very helpful
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Posted 1 year ago
Great service very competitive and appliance delivered on time. The door to the kitchen had to come off to get the machine in and nothing was too much trouble Would highly recommend
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Posted 1 year ago
quick delivery and installation very happy with service
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Posted 1 year ago
One of the most dishonest companies I have had the misfortune to have dealt with. Originally called out to deal with a dishwasher fault on 20/05/22. The engineer announced that the part was obsolete and could not be repaired, pocketed his money and left. This didn't sound right to me (dishwasher isn't that old) so I emailed the manufacturer and this turned out to not be true. So I emailed them to point this out. They replied admitting they had originally lied and offered to do the repair, for double the cost the manufacturer had quoted. I said that I didn't trust them anymore and that I would take a refund as they had clearly not disagnosed the fault correctly in initial meeting. Obviously they have not done that, and there have been months of promises to get back to me only to be ghosting. Appalling and fraudulent. I will be making a formal complaint to Trading Standards
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Posted 1 year ago
Adam came and repaired the handle on our freezer. What a lovely engineer. Helpful, polite and interested. Plus informative when it came to the product and what we might need in the future. Thanks!
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Posted 1 year ago
It was easy to book an engineer online to come within 4 days.Dean the engineer phoned before he arrived.Within a short period of time he had identified and fixed the problem with the Neff Dishwasher.He was friendly and explained what he had fixed.I would have no problem in recommending glotech and in particular Dean to friends.
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Posted 1 year ago
Glotech is rated 4.7 based on 360 reviews