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Globelink International Travel Insurance Reviews

4.6 Rating 1,736 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

4.6

Based on 1,736 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Globelink for a few years. Their offer is good and they makes it very easy to apply for their coverage. So far, fortunately, we have not needed to submit any claims.”

Posted 1 day ago

“All our requirements were dealt with by Josie who was very helpful indeed. Would recommend this company to all. Regards Peter Byrne and Pamela Howd”

Posted 5 days ago

Thank you for your positive feedback! We're thrilled to hear that Josie provided excellent assistance and that all your requirements were met satisfactorily. Your recommendation means a lot to us, and we appreciate your trust in Globelink Travel Insurance. Wishing you both safe and enjoyable travels ahead! Best regards from the Globelink team.

Posted 2 days ago

“Very helpful and efficient staff”

Posted 5 days ago

Thank you for your feedback! We're delighted to hear that our staff were helpful and efficient in assisting you. Providing excellent service is what we strive for, and we're grateful for your kind words. Safe travels and best regards from the team at Globelink!

Posted 2 days ago

“So kind very efficient lovely people.”

Posted 1 week ago

Thank you for your kind words and feedback! We're delighted to hear that you found our team to be efficient and lovely. Providing excellent service and making our customers feel valued are our top priorities. We appreciate your trust in Globelink and look forward to serving you on many more occasions. Safe travels and best wishes from the Globelink team!

Posted 1 week ago

“Excellent service, helpful guidance and information. Patient and understanding.”

Posted 1 week ago

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service. Providing helpful guidance, information, and being patient and understanding are core values for us at Globelink. Your satisfaction is our priority, and we're grateful for your trust in us. Here's to many more positive experiences and worry-free travels with Globelink!

Posted 1 week ago

“Clear straight forward”

Posted 1 week ago

Thank you for your feedback and for choosing Globelink Travel Insurance! We're glad to hear that you found our services clear and straightforward. If there's anything more we can do to earn that fifth star from you, please let us know. We're always striving to improve and provide the best experience for our customers. Travel safely and enjoy your trips!

Posted 1 week ago

“You sent me an Email offering 10% discount 'Spring 24", but there was no mention of this when booking, even though we booked directly from the offer Email”

Posted 1 week ago

Thank you for your review, the Spring24 discount code was sent to people who subscribed to our Mailing List for use to enter as a discount code when purchasing a policy before 5th April when buying your Globelink travel insurance online or over the phone for a 10% saving off any policy premium.

Posted 6 days ago

“I was able to find exactly what I was looking for very easily.”

Posted 1 week ago

We're thrilled to hear that you found exactly what you needed with ease! Our goal is to make the search and selection process straightforward and efficient for our customers. Thank you for choosing Globelink Travel Insurance, and we wish you many enjoyable trips ahead!

Posted 1 week ago

“I commend Globelink as one of the few companies that realise that there are fit 82 year olds that wish to travel and visit their families. Not many companies will insure us when we pass the age of 80”

Posted 1 week ago

Thank you for your kind words and feedback! We're delighted to hear that you appreciate our commitment to providing travel insurance options for seniors. We understand the importance of staying connected with family, especially as we age, and we're dedicated to ensuring that everyone can enjoy worry-free travels regardless of age. Your satisfaction is our priority, and we're grateful for your trust in Globelink Travel Insurance. Here's to many more memorable trips and family visits ahead!

Posted 1 week ago

“Fast and very clear website. Easy to find your personal requirements.”

Posted 2 weeks ago

We're delighted to hear that you found our website fast, clear, and easy to navigate! 🌟 Ensuring our customers can quickly find their personal requirements is one of our top priorities. Thank you for your kind words! Safe travels! 😊✈️

Posted 1 week ago

“We have used Globelink International Travel Insurance several times: the website is easy to use and simple to navigate; the options for "cover" are varied and well explained and prices are appropriate to the cover offered. The process is quick and efficient. Thank you.”

Posted 2 weeks ago

Thank you for being a valued customer and choosing Globelink International Travel Insurance multiple times. We aim to provide efficient and effective service, and we're delighted that you found the process quick and straightforward. Your feedback is greatly appreciated, and we value your trust in our services. Wishing you safe travels, and thank you again for your kind words!

Posted 2 weeks ago

“Cannot say until I need it which hopefully I will not. Easy process to set though.”

Posted 2 weeks ago

Thank you for your feedback! We understand that the true test of insurance is when you need it, and we hope you won't have to. We're glad you found the process easy to set up. If you ever have any questions or need assistance, our team is here to help. Safe travels, and we wish you the best!

Posted 2 weeks ago

“The insurance was easy to do. Had one query which was quickly sorted by a telephone call.”

Posted 2 weeks ago

Thank you for sharing your experience with us. We're glad to hear that you found our insurance process easy to navigate. Our team is always available to assist, and we're pleased that your query was quickly resolved with a phone call. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels!

Posted 2 weeks ago

“Straight forward.”

Posted 2 weeks ago

Thank you for your feedback! We truly appreciate your input and are delighted to hear that you found our service to be straightforward. Wishing you safe and enjoyable travels!

Posted 2 weeks ago

“Renewal service was very easy to use, with the facility to make changes if necessary.”

Posted 2 weeks ago

Thank you for sharing your experience with us! It's fantastic to hear that our renewal process met your expectations and was easy to navigate. We strive to provide a user-friendly experience for our valued customers, and your positive feedback is truly appreciated. We're here to make your insurance needs as convenient as possible, and we look forward to assisting you with any future changes or inquiries. Safe travels!

Posted 2 weeks ago

“Beware - Globelink have sold / outsourced their claims process to a company called Healthwatch ... based in Greece. Firstly though, my 2 star is brutally unfair to the amazing staff who helped me when I was injured skiing. Their service and dedication is outstanding. Their response over the Christmas New Year period was also swift. Their attitude was caring. This part of the service is beyond 5 star. Then comes to the claim. This part refers to the post accident, out of pocket expenses. Initially the globelink staff told me to submit the claim to them. (Filled out a bunch of forms, provided receipts, filled out a schedule in an excel.) After approx 1 week I followed up and was told that I had submitted to the wrong dept. Submitted to the 'correct' department. Only to receive and email saying that the claim was being dealt with by HealthWatch. (www.healthwatch.gr) who requested a very onerous set of forms requesting docs unrelated to the expenses at hand but pertaining to the actual holiday. (Apparently to ensure that we were actually skiing in Italy instead of faking being at home!) Anyways, submitted what I thought was needed. It was my fault for not realizing but didn't receive confirmation of that submission. (To be fair, at this point my experience wasn't negative yet, so I wasn't in the mode of following up / asking for reference numbers / names etc. - I only do this when I feel like I am going to be in a battle.) Anyway, a month went by, and I called to check progress. Surprise surprise, I was missing something. They hadn't bothered to email me to inform me, just kept say, refer to the email sent on this day / time where I asked for the docs. (At this point you just know that you are in a stonewall / delay / fight style battle.) We have now sent the offending document, and guess what! No response until prompted by my wife, and another week has gone by with NO confirmation that the documents are all in order and correct. Call them again, a few minutes ago. Sorry, the person dealing with my case is off this morning and will come in at 3pm. At this point I may have gotten frustrated and asked why she can't just look up my case, and see the status. She said, on the phone, she is too busy, has too many emails and this call wasn't a productive use of her time. You kidding ... right!? It's been 2.5 months since we collated all the expenses and sent in that first email / claim and I still haven't established whether everything is in order. I have called Globelink and asked WHY i have to deal with a company called Healthwatch when my policy / contract was with Globelink which had good reviews. If I had wanted a cheap budget approach I would have chosen one. I asked the lady on the phone, where it says on my policy doc that this will be dealt with by healthwatch, but she couldn't answer. Luckily these out of pocket expenses are small however, if this situation had been different and I was further from home, or my wife had to stay for a longer period to keep an eye on me, this could have become a problem. My advice, is that Globelink is great, but I need an answer on this claims process before renewing. And no answer is forthcoming so far. I have not been paid as of 27 March 2024.”

Posted 3 weeks ago

We are so sorry to hear your experience, this is certainly is not the service we expect and we are addressing this immediately with the insurers and claims handlers. Please email us on globelink@globelink.co.uk with more details and we will look to assist in chasing the current status of your claim. Although we don't have claims authority and it is the Insurers who have HWA as their regulated claims handlers, as a valued customer we appreciate the feedback and we will be contacting HWA to see if we can find out more and we will revert back to you as soon as possible.

Posted 3 weeks ago

“Easy web site. Fair premium. Easy to understand.”

Posted 3 weeks ago

Thank you for sharing your experience with us. We’re happy to secure your travel. Enjoy your trips!

Posted 3 weeks ago

“Very clear and easy to renew. Have used them for over 15 years. A little pricey but you get what you pay for”

Posted 1 month ago

Thank you for being a loyal customer for over 15 years and for sharing your feedback! We're glad to hear that you found the renewal process clear and easy. While we strive to offer competitive pricing, we also prioritize providing comprehensive coverage and excellent service. Your continued trust and support mean a lot to us. Safe travels, and we look forward to serving you for many more years to come!

Posted 1 month ago

“We have used Globelink for all our travels over the last 20 years. The website is easy to use & the cover excellent. Luckily we have never had to claim so am unable to comment on this.”

Posted 1 month ago

Thank you for your continued trust in Globelink over the past 20 years! We're delighted to hear that you find our website user-friendly and our cover excellent. While we hope you never need to make a claim, rest assured that our team is here to assist you if the need ever arises. Your satisfaction and peace of mind are our top priorities. Wishing you many more enjoyable travels ahead with Globelink!

Posted 4 weeks ago

“Quick and easy online renewal process.”

Posted 1 month ago

Thank you for your feedback! We're delighted to hear that you found our online renewal process quick and easy. Ensuring a seamless experience for our customers is always our top priority. Travel safely and enjoy your renewed coverage!

Posted 1 month ago

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Globelink International Travel Insurance is rated 4.6 based on 1,736 reviews