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Globelink International Travel Insurance Reviews

4.6 Rating 1,738 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

4.6

Based on 1,738 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website easy to renew policy”

Posted 8 months ago

Thank you for your review. Travel safe.

Posted 8 months ago

“Our trip is 66 days, and we had to pay for 90. Huge price difference between 60 and 90 for the extra couple of days 😞”

Posted 8 months ago

Thank you for choosing Globelink. So sorry you had to pay for 90 days. We will try to improve. Wish you many memorable and enjoyable trips

Posted 8 months ago

“Excellent telephone booking with an actual person to speak to who was most pleasant and helpful, thank you.”

Posted 8 months ago

Thank you for your comment, we appreciate it.

Posted 8 months ago

“Although I have never had cause to use the insurance it is very comforting to know it is always there”

Posted 9 months ago

Thank you for your review. We appreciate your attitude toward our company. Enjoy your trips.

Posted 8 months ago

“Very easy to apply. Quite a high excess. Won’t cover one of my medical conditions tho. Had a claim last year , the process took time but they paid up. That’s why I’m using them again.”

Posted 9 months ago

Thank you for your feedback. We appreciate your honesty. We are trying to improve every day

Posted 8 months ago

“Been with Globelink for 3 years plus would not purchase travel insurance anywhere else.”

Posted 9 months ago

Thank you for your honest review! We wish you memorable and secure journeys

Posted 8 months ago

“Excellent telephone booking with an actual person to speak to who was most pleasant and helpful, thank you.”

Posted 9 months ago

Thank you for your comment, we appreciate it.

Posted 8 months ago

“Excellent telephone booking with an actual person to speak to who was most pleasant and helpful, thank you.”

Posted 9 months ago

Thank you for your comment, we appreciate it.

Posted 8 months ago

“Very happy to deal with Globelink. Easy to navigate the links.”

Posted 9 months ago

Thank you for the feedback. Travel safe.

Posted 8 months ago

“A good overall package, but cost more expensive to renew, than was presented.”

Posted 9 months ago

“A good overall package, but cost more expensive to renew, than was presented.”

Posted 9 months ago

Thank you for choosing Globelink Travel Insurance. We wish you enjoyable and safe trips. We will try to see what we can do about the pricing

Posted 8 months ago

“GLOBELINK is not an insurance company you can rely on. They are marketing insurance products from Collinsons insurance which seems to operate with the objective of to avoid paying the claim. I am still waiting for the resolution of a claim and I am now being ignored. Firstly they tried to deny the claim as I was travelling in New Zealand and they said that was excluded from my policy. It was not excluded as I had a worldwide policy. They acknowledged that error and have now have invented a food exclusion which they have not elaborated on. GLOBELINK are nowhere to be seen on this and direct me to Collinsons. They are happy to receive the premium but are nowhere to be seen when it comes to the important part of the insurance policy - delivery and support when things go wrong. The policy is not worth the paper it is written on as they have not based their intention to reject my claim on their policy that they sold me. I cannot state this strongly enough. Do not be fooled into thinking this policy or GLOBELINK will be there to support you when things go wrong.”

Posted 9 months ago

We are sorry to hear you are disappointed with the way the was claim handled by Collinson Insurance’s claims department and as a regulated insurance intermediary Globelink are not directly involved in or have any authority for the insurance Company’s (Collinson) claims management. We would like to assure you that Collinson Insurance as part of the Collinson Group of Companies are well respected and substantial members of both the UK and EU insurance community, similarly Globelink has been in operation for more than 25 years in the UK and set up our Cyprus operation to respond to Brexit and maintain our continuity of service to our long established EU community of clients. Our commitment to customer service is fundamental to our values and any dissatisfaction with service is always a matter of deep regret, if you feel you have a complaint about the claim please refer to the complaints procedure shown in the policy wording dependant on languages and service provider. Please to contact Healthwatch complaints, they can be reached at 0030 231 308 4502 or info@healthwatch.gr Collinson Insurance Europe Limited (CIEL) is the Insurer and underwrite all the benefits provided under the policy. CIEL appointed Healthwatch S.A to handle complaints on its behalf as indicated above. Healthwatch S.A can provide a translation.

Posted 8 months ago

“The process of buying Globelink insurance for the over 85's is surprisingly easy and does not make you feel like a dinosaur on its last legs. Thank you for treating us as rational human beings and enabling us to look forward to our holiday with confidence.”

Posted 9 months ago

Thank you for such a wonderful review and high evaluation! We are grateful to know you are satisfied with our servicing. Travel safe

Posted 8 months ago

“Disappointing travel insurance when comes to making a claim, they ask for WAY more than any other company I've previously had, and even ask for more than what they state in their initial comms. Also their policy is pretty average considering they don't really cover cancelled flights. I am out of pocket 100s. In hindsight the money spent on the travel insurance policy would have been better spent booking new flights because they refuse to cover it (even though the guy on the phone said it should be covered)”

Posted 10 months ago

Thank you for your feedback, We are so sorry that you have experienced problems with the claims service. Please note that Globelink uses the services of the claims handlers appointed by the insurer of your policy, Globelink and the insurer of your policy are committed to treating customers fairly and that you followed your policy wording for details of the claims complaints procedure which includes an independent arbitrator should you not agree with the insurers final decision.

Posted 9 months ago

“Luckily I didn’t have to use this policy, but I was happy to have it and it was very easy to book.”

Globelink International Travel Insurance 5 star review on 10th June 2023

Posted 10 months ago

Thank you for choosing Globelink Travel Insurance and your comments on the ease of purchase of your policy online, we wish you many memorable and enjoyable trips.

Posted 9 months ago

“Luckily I didn’t have to use this policy, but I was happy to have it and it was very easy to book.”

Posted 10 months ago

“I have used them before. Website very easy to use. Competitive rates. Ideal for the older traveler.”

Posted 10 months ago

Thank you Mike for your comments and we are pleased to hear you have used our Globelink insurance policies before, we hope you continue to have many enjoyable trips insured with us.

Posted 9 months ago

“Easy to navigate, but it gets tricky around pre-existing medical conditions”

Posted 10 months ago

Thank you for your feedback and for choosing Globelink Travel Insurance, we wish you a memorable and safe trip.

Posted 9 months ago

“Pleasant to deal with, no long waits holding on the phone. Rung me back as promised”

Posted 10 months ago

Thank you for sharing your experience with us and our customer service team, we are happy to help.

Posted 9 months ago

“Very friendly & helpful”

Posted 10 months ago

Thank you for your feedback. Safe travels.

Posted 9 months ago

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Globelink International Travel Insurance is rated 4.6 based on 1,738 reviews