How would you rate
"I placed an order with this shambolic company back in May for 8 items. Was told it would be 14 working days, no problem.
I then get an email from pay pal informing me that they had cancelled my whole order and issues a full refund. Reason being that 3 out of the 8 items were temporarily out of stock. So rather than emailing me with alternatives they cancelled the whole lot. These were for my wedding and now been utterly let down by this company.
I called a mobile number and spoke to what sounded like a stay at home mum working in a creche to explain my ordeal. Wasn't dealt with in a professional way, it did get a little heated and she just hung up on me.
If you're going to run a business, you need to act professional and deal with customers who may have a complaint, not just run away from them. Certainly won't be recommending your company and will sure make people aware of your lack of customer service."
"The product looked like the photos on line."
"Now I have elastic bands the same colour as my hair."
"Products were just what I wanted. Good quality, good price and arrived in good time."
"Quick shipment and nice product, thanks"
"The product I wanted at a price I want to pay"
"Black headband was too small more like a child's size"
"I got an excellent service. There was plenty of choices but I found exactly what I was looking
"Items delivered in good time thank you."
"Very pleasant staff who immediately sorted out a mistake I made in my order, and followed up to be sure I was happy with it - and all for a packet of side combs - most impressed!"
"Arrived quickly and as ordered."
"Wanted these combs to make a French pleat. Works great"
"A hair beak that will hold hair up, marvellous, all accessories seem to have gone so needed some help keeping it as required and strangely all other items did not manage the job! So difficult to find good working items these days, most are not durable and break very easily."
"The product is just what I wanted and could't find on the 'highstreet' anywhere. Perfect! BUT the staying power not so good - the 'tortie' coating comes off in bits after a little while.Thanks though,a good price so mustn't grumble. Very good service too."
"It was lovely to find hair bands that fit grownups, mostly they are for children’s size. These are comfortable, fit well and look good. Also they are metal so don’t break and the colours are very pretty."
"Not the best quality but you get what you pay for. I bought a selection of hair accessories as I was trying styles out so the price suited me but if you want good quality pay more."
"I ordered wide hairband but was not what i thought as advertised"
"Prompt and service. Great price. Totally satisfied"
"Clips ok but no good for fine hair as gap too big when closed"
"Very happy with the hair clips. For the price I thought they would be a bit flimsy but extremely happy, great quality."