“Tina the principle of the business,is very nice helpful and they are expert in there field,I am very pleased with my glasses,and the costs are very reasonable.
Would highly recommend.
“Brilliant service. My husband broke his existing frames, and with current lock down he was unable to get to his opticians as they were closed, even for emergencies. Replacement frames sorted (same as broken ones) and lenses from broken glasses fitted into new frames. Cannot thank them enough.”
“I ordered a pair of glasses, when the glasses came to me they weren’t exactly what I had thought so I returned them. Glasses frames and lenses were very helpful and polite with me returning them and giving amazing customer service all round with the payment! From my mistake thinking the glasses would be different, it was handled very well. Very much recommend using Glasses Frames and Lenses as they are very helpful in anything you need and make some amazing glasses for good prices.”
“This is our sixth order and, as always, expert advice on choosing the best lenses and a very helpful service.
We also saved over £100 compared to high street prices for the same lenses. Plus, always a fast delivery to where we live in France. We really wouldn't go anywhere else ! Kim P.”
“Great support and the best pair of glasses I have ever had. Tokai 1.76 with fine edging. They even send my frame to Japan in order to apply the fine edging process on the frame. Also the price was half on what I would have paid in Greece !! I recommend this great shop to everyone!! Even when something was wrong with my order their support and reassurance and solution was excellent!! . Thank you again Tina and Diane for everything!!!”
“I had broken my Stepper frame comfort bridge and had tried all round to replace it to no avail. Then I discovered
GF&L who sourced and delivered a new bridge in what I thought was quick time and at reasonable cost!
The staff were freindly and super efficient.
I would have no hesitation in using this grrreat service again.”
“I purchased a pair of varifocal glasses from GF&L. They have an excellent process for measuring your pupillary distance and height, unlike many of the on-line retailers described in a recent consumer magazine. The prices are competitive and the new glasses delivered quite quickly. The staff are most helpful and when a problem was discovered they dealt with it quickly and efficiently.
I have used other on-line sellers in the past but GF&L out shines them and I will certainly use them again in the future.”
“Saved £120 on my Jaeger London 13 frames against high street price. Was thrilled with the saving.
It was the first time I had used GFL and was a bit nervous of spending so much on frames on the internet. But the frames arrived after 5 days and are perfect. My only comment would be that I could not see order progress on line. So I e-mailed after 4 days. I had a response within hours and was happy with the response, service and frames.”
“Extremely helpful, first class technical advice and excellent fast service, I am delighted with my new Tokai 1.76 high index lenses. After many years of wearing 1.9 high index glass lenses, prescribed by High Street opticians for my severe short sight (-10), my new Tokai lenses are not only half the weight and virtually as thin but give me improved brighter vision without the worry of expensive glass breakage. Highly recommended.”
Posted 1 year ago
Thank you so very much for your kind review. We are delighted that you are happy with your new Tokai 1.76 high index lenses. Glass lenses no longer provide the clarity of vision that current lens technology can offer. We have converted many a glass wearer into the Tokai for the exact reasons you have outlined. I am very grateful to you for taking the time to leave a review.
Have a great day.
Tina & the team.
“It was an absolute joy doing business with Glasses Frames and Lenses and I will definitely use them next time I need glasses. I have horrible vision and I don't have a lot of options here in the U.S. for decent priced thin lenses. I haven't found a place here that even sells tokai lenses and you definitely can't buy glass lenses here. If you have really bad vision like me you're just supposed to wear contacts or suck it up and look like your glasses are from the 80's. I've worn contacts since I was 14 (21 yrs) and started wearing glasses again off and on 15 yrs ago after getting fussed at by my eye Dr for not giving my eyes a break. This is the second pair of glasses I've bought from the UK (good experiences both places) but I went with GFL because they have the tokai lenses and the other place didn't. I actually got semi rimless and they look pretty good even though I wear like -10's. They also worked with me on changing my order when the frames I wanted were major backordered. The shipping company they use is really good too. The only issue I had was the glasses got held up in customs in Chicago. That wasn't their fault though it was just customs being overly cautious. All in all I'm very happy with my glasses and with the customer service I received from Glasses Frames and Lenses, I highly recommend them:).”