The Glasgow Distillery Co. Reviews

Name: The Glasgow Distillery Co.
Address: Hillington Deanside Road, Hillington Deanside Road, Glasgow
Rating: 4.64

4.6 Rating 821 Reviews

90 %

of reviewers recommend The Glasgow Distillery Co.

4.6

Based on 821 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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The Glasgow Distillery Co. 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service once again. Order arrived well packaged within a couple of days of placing my order.”

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Posted 2 days ago

“I love the Oaked Makar Gin! It works so well with ginger ale and orange peel. I have several Makar glasses too which are perfect. Banditti Rum is amazing in our Mai Tai cocktails. Thanks guys also for the great prices and fast delivery.”

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Posted 3 days ago

“I bought a bottle of peated whisky & a triple distilled whisky initially , I was extremely impressed with both not just the flavours but also the shape of the bottles so when a 15% came up I purchased a further bottle of the original whisky & a bottle of vodka as a gift for my daughter later this year the service I received was excellent .”

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Posted 3 days ago

“Great service, bottles well packaged. The spiced rum is delicious! Try with Mexican lime soda.”

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Posted 4 days ago

“The whiskey arrived very quickly, fully recyclable packaging and free postage so, a five star review for the service aspect. The most important thing is that the Original 1770, is absolutely delicious and I am really looking forward to getting to know it more as it opens up and gets, even better. Full of flavours, layers and surprises. So, an enthusiastic five stars for the product too, thank you Glasgow.”

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Posted 6 days ago

“Great malts and excellent service which can only be improved by using a carrier with real time tracking.”

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Posted 1 week ago

“For the 2nd time in a row, I placed an order one day, only to receive an email the next day offering a special deal on what I had paid for (free glasses & tonic). Disappointing”

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Posted 1 week ago

“Easy process to place order. Excellent service. Would recommend.”

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Posted 1 week ago

“I love Makar original gin , my favourite, so I was pleased to use your spring offer last week to buy two bottles. Delivery was prompt so no complaints. However I was disappointed to receive an email flier on Friday with the additional offer of 2 glasses and 2 tonics, which I had missed by having already made my purchases. I did send an email on Friday suggesting that I was sent these as a gesture of goodwill but have had no response. So how about it? You do say you value your customers and strive to offer optimum level of customer service. Looking forward to your response. Slainte Carole McIvor”

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Posted 1 week ago

“Been buying from Glasgow Distillery from the very beginning. All the products I've purchased have been excellent. Everything is well packaged and delivery times are excellent”

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Posted 1 week ago

“Appears to be a good distillery.”

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Posted 2 weeks ago

“excellent dilivery and packaging, haven't tried the whisky yet”

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Posted 3 weeks ago

“Ordering is very simple, speedy delivery and really well packaged.”

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Posted 3 weeks ago

“my first purchase from Glasgow Distillery after trying several of the products - oopted for a selction of 5 bottles including teh special bottlings. Arrived as ordered, extermely well packed and delivered by courier - looking forward to trying - first class”

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Posted 4 weeks ago

“Outstanding service, super quick delivery and well packed.”

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Posted 1 month ago

“Exited for more cool stuff”

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Posted 1 month ago

“Tried the small batch series. Calvados and tequila cask finishes Both very fine whiskies with an interesting taste , smooth and rich. Excellent service”

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Posted 1 month ago

“Delivered promptly and securely”

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Posted 1 month ago

“I did send you feedback but nothing back yet Following purchasing quite a few bottles in the last year I was extremely excited on receiving the latest 3 specials. Tequila very good indeed. My second one. Calvados. Nice, will grow. Unfortunately manzanilla was badly sulphurred. Undrinkable. Shame as packaging and all others were : are great. Cognac cask, the business. Thanks. Gary.”

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Posted 1 month ago

“Glasgow Distillery are great, staff couldn’t be any more helpful. Delivery partners on the other hand are poor. 1st attempt not sent to the correct drop off location, not sent to a drop off location at all in fact. It was sent to a business a hour away that emailed to let me know they had it. Second attempt I couldn’t even select a drop off location through their app. It was only when they called me about a failed delivery attempt I was able to pick a drop off location. Thankfully now have my delivery.”

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Posted 1 month ago

The Glasgow Distillery Co. is rated 4.6 based on 821 reviews