“Very pleased with 'Clyde' I ordered two, I saw the information in the paper and told my friend as we had tried to buy them in Glasgow, they arrived last week and as I say we are pleased but I have to tell you that as soon as I opened my door to the delivery person the smell of smoke off the parcel was awful, whoever you use to deliver must have parcels stored somewhere that people smoke, I had to take the outside wrapper to my outside bin straight away, thankfully the goods were ok. I was telling a friend about this and she said the same thing happened to her recently. Hope this information is helpful to you.”
“We would have liked to order more Tartan Clydes but were told that you were only making them to order. I think you missed out on a lot of sales.
thomson.boness@btinternet.com”
“Fairly academic now but lack of on-line purchase capability for overseas customers was poor, given these were the Commonwealth not UK games. We ordered for delivery to a local UK address as this was our only apparent on-line option from Australia.”
“Always informed of when the item would be dispatched and the progress. I was informed on the 10th December that the item will be delivered within 5 working days so hopefully will receive by early next week.”
“My comment would be that when i could not get what i wanted my money was return very quickly and the only other thing is that you have kept me up to date while waiting for my purchase to arrive.”
“I ordered, I was informed of expected delivery date, the order arrived in my expectations, in the window I expected it so there is no problem, just satisfaction. It is rather silly to say that faults etc. can be sorted and corrected for the next time?? If Glasgow has the Commonwealth games again, most of the senior people of 2014 will be pushing up daisies by then!
I enjoyed shopping, I enjoyed the games and all I can say is, will my bank manager let me go to the Gold Coast?”
“Apart from the delay caused by the overwhelming request for Clyde figures and therefore the receipt of the goods, I was kept informed as to the progress of the order and the expected delivery.”
“Despite item being out of stock, I placed an order knowing it would take a while before my order would be completed. I received messages to keep me informed of the progress and assurances that my item would be sent as soon as it was in stock, I was also informed when item was sent and tracking details. All in all a good service, it was really nice to be kept informed as to the progress of my order. I was very pleased when I received my order at long last!”
“The shop was easy to navigate to find the merchandise I required. I placed an order for the out of stock Clyde and received a clear message of when it would be expected to be back in stock and then despatched. Very pleased.”
“Well packed and glad to see it after such a long wait. I got this as a gift for my son in law who was a volunteer at the games, but who could not gt a mascot at the the time. Pleased with it.”
