GigGear Reviews

4.94 Rating 1,207 Reviews
99% of reviewers recommend GigGear

About GigGear: GigGear is a musical instrument shop based in Harlow, Essex with over 25 years of service. We supply electric guitars, guitar amps, acoustic guitars, electro acoustic guitars, bass guitars, acoustic drums, electric drums, PA systems, keyboards, pianos, music accessories and more to the UK and Europe.

We are main dealers for many leading top brands including Gibson, Fender, Taylor, Martin, Ibanez, Roland, BOSS, Pearl, Mapex, Zildjian, Sabian, Remo, TC Electronic, Ashdown and Mackie with trained, knowledgeable staff dedicated to supplying expert advice.

Our store has an on-site workshop that delivers a truly professional service for guitar, amp, bass, drum and brass & woodwind repairs or general maintenance. We also have a team of GigGear music tutors that teach from our dedicated tuition rooms with guitar lessons, bass lessons, drum lessons, piano lessons and more available.

Our Harlow Superstore is within easy reach of London and the Home Counties including Hertfordshire - Hertford, Ware, Bishops Stortford, Hatfield and Welwyn, Cambridge, Berkshire and Kent.

Our website ( and mail order team provide the same high level of service and competitive pricing that our store customers receive, ensuring a professional and satisfying experience is had whether you buy online or in-store.

Visit Website

01279 432900


17 - 18 St James Centre,
East Road,

Are you a business owner?
See Business Solutions

Write Your review

Tell us how GigGear made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Chris Christopher
"The GigGear team is one of the most affable and helpful teams you could ever meet. They are knowledgeable, polite and always striving to get you the best deal."
Itthi Saiphrom
"Geat Deal, Quick Responds, Fast Shipping."
John Seabrook
"My benchmark for a great music store is whether it`s the kind of place where you would be happy just hanging out......GigGear fits the bill perfectly....sometimes I`ve spent hundreds, sometimes just twenty or so, sometimes just a pack of strings......sometimes just to try a guitar out or chew the fat.....the staff have always got time for their customers - no matter what their likely spend is going to be. I know of other stores with bigger profiles or bigger (usually self promoted) reputations but none better than GigGear......they will always have first call on my business......way to go, guys."
"I just bought a concert ukulele. The delivery was fast and free which was excellent and they have absolutely brilliant customer service! I am so impressed – it is such a credit to the company. My instrument is great and produces a lovely sound. Thanks!"
1 Helpful Report
Visit Website
"Always helpful, knowledgeable staff, quick to offer advice. You wont get that service online... fact."
1 Helpful Report
"When i was looking for a guitar I felt very supported by staff who knew their stuff, helped me with all my questions and also gave me time to explore the options etc. I have no hesitation in recommending GIG GEAR as a place one can comfortably feel you have time to make a decision and an informed one."
1 Helpful Report
"I actually came to Giggear second after another website with the same product had a huge checkout problem and I couldn't make a purchase. Honestly, I am glad I did because I hadn't used Giggear before and definitely would again. I think the UX on your site is great, everything is very clear. I work in web design and I'm actually thinking of using a couple of things I experienced there in my work... Anyway all went smoothly and I was able to complete the purchase easily, including sending to a different address. The recipient of the present was very happy with it, and I will definitely come back. Especially if you give me a £100 voucher XD P.S I did just notice one thing looking back over which was that I seem to be able to add an item listed as 'out of stock' to my basket which is odd. P.P.S Give me a shout if you ever need some freelance UX help!"
Helpful Report
GigGear is rated 4.94 based on 1,207 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support