GigGear Reviews

4.94 Rating 1,353 Reviews
99% of reviewers recommend GigGear

About GigGear: GigGear is a musical instrument shop based in Harlow, Essex with over 25 years of service. We supply electric guitars, guitar amps, acoustic guitars, electro acoustic guitars, bass guitars, acoustic drums, electric drums, PA systems, keyboards, pianos, music accessories and more to the UK and Europe.

We are main dealers for many leading top brands including Gibson, Fender, Taylor, Martin, Ibanez, Roland, BOSS, Pearl, Mapex, Zildjian, Sabian, Remo, TC Electronic, Ashdown and Mackie with trained, knowledgeable staff dedicated to supplying expert advice.

Our store has an on-site workshop that delivers a truly professional service for guitar, amp, bass, drum and brass & woodwind repairs or general maintenance. We also have a team of GigGear music tutors that teach from our dedicated tuition rooms with guitar lessons, bass lessons, drum lessons, piano lessons and more available.

Our Harlow Superstore is within easy reach of London and the Home Counties including Hertfordshire - Hertford, Ware, Bishops Stortford, Hatfield and Welwyn, Cambridge, Berkshire and Kent.

Our website ( and mail order team provide the same high level of service and competitive pricing that our store customers receive, ensuring a professional and satisfying experience is had whether you buy online or in-store.

Visit Website

01279 432900


17 - 18 St James Centre,East Road,Harlow,Essex

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
Customer Service
communication channels
Live Chat, Telephone, Email
queries resolved in
Under an hour
"Brilliant service and price. I had some trouble with the website purchase using v12 finance but the giggear guys were straight onto it to sort out but also keen to understand the website problem I had so it could be reported. I bought the Taylor academy 10e and I'm absolutely thrilled with it."
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"The staff here are nothing short of superb. Informed, helpful and attentive. Have used for years and will continue to for many to come, i’m sure."
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"Great company to deal with. Wide range of products at good prices. Have shopped there before and will shop there again."
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"Fantastic shop for any musician and helpful staff. Top work guys! 🀘🏻"
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"Knowledgeable and helpful staff and no problem when exchanging a faulty item."
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"Excellent service throughout the purchase .highly recomended"
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"Helpfull, knowledgeable staff. Will sort any unforseen problems speedily. 🎸🎀🎡🎢🎻🎹🎷🎺🎺"
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"Excellent service as always and great price! Marshall footswitch delivered promptly."
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"GigGear have always had a great selection of gear and always a fantastic service"
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"I had a few issues with my guitar from the Harlow branch of GigGear. The service was incredibly friendly and helpful and they would bend over backwards to do everything they could to help me. Although all staff members were incredibly helpful, Darren was the one who stood out as being extremely willing and outgoing and made sure that not only was the problem resolved, but that I was made to feel comfortable and not judged by playing. Would HIGHLY recommend GigGear to any musician in need of anything."
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"Excellent fast service. Many Thanks."
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"GigGear were recommended to me. I found the website easy to navigate. Stock is comprehensive. GigGear staff totally willing to help and advise. Delivery was in person. Highly recommend."
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"Great service! Great staff! Thanks"
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"What an amazing service, everything a musician could ever wish for and some....thank you Gig gear."
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"The staff at GigGear are extremely helpful and if they haven't got what you need the find it!! I us them for our Primary School and wouldn't go any were else."
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"Bought a second hand amp off of them great service let me play with the amp as long as i liked very nice people in there nothing was to much trouble."
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"I found exactly what I wanted at a reasonable price with speedy delivery."
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"Very happy with the service from GigGear, loving my new guitar too! Thanks."
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"As per usual superb from the guys"
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"The go to shop in my area. Knowledgeable and helpful staff. Guitar technician who is second to none. Can’t fault them."
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GigGear is rated 4.94 based on 1,353 reviews