Getaflight Reviews

Name: Getaflight
Rating: 4.51

4.5 Rating 1,425 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,425 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Getaflight made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took no time at all for my flight to be rescheduled! Very friendly on the phone too.”

Helpful Report

Posted 2 months ago

“Bella Smith has provided me with some excellent customer service and due to this i would highly recommend using this website. Inhad booked my ticket and March and the airline proceeded to change airport and this was communicated to me way in advance and I am happy with the service I recieved.”

Helpful Report

Posted 3 months ago

“Received excellent Customer service. Best price on my flights”

Helpful Report

Posted 6 months ago

“Bella was really good and very helpful”

Helpful Report

Posted 6 months ago

“Very helpful and accommodating.”

Helpful Report

Posted 7 months ago

“I had a a very good from a Freddie a whom helped me arrange a family flight over a two days ,he was patient with getting me through hurdles to get actual booking and was communication was excellent,very happy with result. Thank you Freddie .”

Helpful Report

Posted 7 months ago

“So I had bought a return ticket to Colombia and decided to cancel the return part of the ticket. I called Get a Flight and they wrongly advised me that I could get £320 back. I checked this several times with different agents before committing to cancelling the return ticket. When I made the call, they told me that I could not get any money back. Unfortunately by then I had made arrangements to stay in Colombia based on knowing that this extra expense would be offset by the £320 refund. I should not have believed this company. They are not serious and completely inconsistent with the advise they give. They feel no scrupule about lying to their customers. They will simply deny the truth and get away with it. Manager today was the same. I will never use them again and advise you not to either.”

Helpful Report

Posted 8 months ago

“Getaflight CustO'mer Service +1 8O5.420 '3O7O Getaflight pH.one NumBer'' +1 8O5.420 ,.3O7O Tabitha Gruelle was every helpful I just called to give the mileage of my vehicle and she also help me download the app on my phone before hanging up the phone thank you again. Tiffany in customer service was amazing! I called to update a credit card that had been lost and change our email and home address' for two of our vehicles. Tiffany was kind, patient and very knowledgeable. I dread calling any customer service department, but this was a pleasure. My experience was excellent. I called to canceled my policy because we couldn't afford the policy, but it was reduced down to make it more affordable for us. He never made us feel bad about ourselves being on a fixed income.”

Helpful Report

Posted 8 months ago

“It’s ok.MS Bella Smith was very helpful.”

Helpful Report

Posted 9 months ago

“Good service.”

Helpful Report

Posted 10 months ago

“many thanks Bella Smith to help us find the alternative date , great communication all the way. will use their services again.”

Helpful Report

Posted 10 months ago

“Ethan Walker certainly put my mind at ease with his prompt reply n action regarding a hitch in my flight booking. Thank you”

Helpful Report

Posted 11 months ago

“Good price and quick response to questions . Will use them again.”

Helpful Report

Posted 11 months ago

“I have a issue with my Ticket and SOPHIA was helping me I. A very good way. Thank”

Helpful Report

Posted 11 months ago

“Although unable to clarify the problems at this stage, Peter was very helpful. Hopefully, if we need to go back to him, he will be able to fix it.”

Helpful Report

Posted 11 months ago

“It was really helpful, kind, friendly and professional. Well done”

Helpful Report

Posted 11 months ago

“Excellent customer service. Peter sorted me out the best ticket options via the chat. Highly recommended!”

Helpful Report

Posted 11 months ago

“Freddy was very responsive, helpful and diligent in helping me change my flight. I would use Getaflight again.”

Helpful Report

Posted 11 months ago

“It was a quick and easy process to book tickets. Peter Brown was very helpful with adding extra luggage to the booking.”

Helpful Report

Posted 11 months ago

“Quick and easy booking, thanks Peter”

Helpful Report

Posted 11 months ago

Getaflight is rated 4.5 based on 1,425 reviews