Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

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Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
And thankyou very much for the little gift
Helpful Report
Posted 7 months ago
Thank you so much for the generous 5 star rating of Get Set Pet! It's lovely to know that you had such a positive experience.
Posted 7 months ago
Amazing as always. Easy to order quick delivery save me the bother going to shops and lifting the bag
Helpful Report
Posted 7 months ago
Thank you so much, Margaret, for your 5-star rating of Get Set Pet! We truly appreciate your loyalty and are glad that you are so pleased with our service. It's amazing that you find it easy to order and get quick delivery - we are so glad we can save you the bother of going to the shops and lifting the bag!
Posted 7 months ago
Reasonably priced. Quick and free delivery
Helpful Report
Posted 7 months ago
Thank you, Maxine, for your 5 star rating of Get Set Pet! We're so glad that you found our service great and really appreciate you taking the time to leave a review. Get Set Pet Team
Posted 7 months ago
Dog food bag, was split down the side in box.
Helpful Report
Posted 7 months ago
Thank you so much for your feedback on Get Set Pet. We're thrilled that you're enjoying our site, and it means so much to hear that we are providing helpful customer service. We are always looking at ways to make our customers happy and take your feedback seriously. If you ever need any help, please don't hesitate to reach out to us. Please send us an email at hello@getsetpet.com and we can get this looked at for you. Thank you again for taking the time to write your review!
Posted 7 months ago
Found exactly what I wanted and decided to set up repeat order as the price was very competitive. Delivery of first package was prompt and I was kept up to date with delivery notifications, the added bonus of free gift was a lovely touch. Can highly recommend.
Helpful Report
Posted 7 months ago
Thank you very much Christine for your 5 star rating of Get Set Pet! We're thrilled to hear that you found exactly what you wanted at a competitive price and that the delivery of your first package was prompt. We're also delighted that you enjoyed the free gift as an added bonus. We appreciate your recommendation and look forward to continuing to provide you with our best services. Get Set Pet Team
Posted 7 months ago
Fantastic
Helpful Report
Posted 7 months ago
Thank you so much, Rebecca, for the 5 star rating of Get Set Pet! We are absolutely thrilled to hear that you've had a great experience with us. It means a lot to us that you've been a loyal customer. Fantastic! Get Set Pet Team
Posted 7 months ago
Always very quick with the deliveries
Helpful Report
Posted 7 months ago
Thanks so much Dave for your 5 star rating of Get Set Pet! We really appreciate it. It's great to read that our deliveries are always quick too! It's something we take a lot of pride in. Thanks again for your kind words! Get Set Pet Team
Posted 7 months ago
Great service thankyou
Helpful Report
Posted 7 months ago
Thank you so much for your 5 star rating of Get Set Pet! We are so glad that you had such a positive experience with our service and appreciate that you took the time to review us. Great service thankyou!
Posted 7 months ago
This was the first time I used Get Set Pet, and will certainly not be the last. Your products are good and service is excellent. Thank you. I have already recommended you to a couple of friends with dogs.
Helpful Report
Posted 7 months ago
Thank you so much, Patricia, for your kind 5 star rating. I'm glad to hear that your experience with Get Set Pet was positive and that you were satisfied with our products and service. Your support means a lot to us and I am also delighted to hear that you have already recommended us to some of your friends. We appreciate it and thank you again!
Posted 7 months ago
Faster delivery than expected. Both dogs very happy with their gifts. Will definitely use again
Helpful Report
Posted 7 months ago
Thank you, Cicley! We are thrilled to hear that both of your pups were so happy with their gifts, and that you were pleased with the fast delivery. We look forward to serving you again in the future.
Posted 7 months ago
What a waste of money. Drop a ball in and watch it roll out! If my dog could talk he’d of said “that’s no fun dad!” My advice - spend your money elsewhere. Dismal failure and not as advertised
Helpful Report
Posted 7 months ago
Thanks for your feedback, Stuart! We really appreciate you taking the time to share your experience with us. We’re sorry your purchase wasn’t what you were expecting. We understand your disappointment and would like to turn things around. Could you tell us more about what was wrong with your Get Set Pet ball? We truly value your opinion, and we’d be grateful if you could contact us so that we can resolve this for you.
Posted 7 months ago
Great find for pet food. V competitive price and quick and efficient service….thank you
Helpful Report
Posted 7 months ago
Thanks so much Gary! We really appreciate your kind words. We're also pleased that you found our service to be quick and efficient. Thank you so much for your review!
Posted 7 months ago
Outstanding. I ordered food for my dog who unfortunately passed away before the delivery. I contacted Get Set Pet who managed to cancel the order which was already in transit and refunded my money. That's what I call service.
Helpful Report
Posted 7 months ago
Thank you, David, for your five-star rating of Get Set Pet. It's wonderful to hear about the great service you received, especially in difficult circumstances such as yours. We thank you for your loyalty and we hope that if you get a new addition we see you again :)
Posted 7 months ago
Well pleased with everything delivery and product would always recommend to friends and family this company well done 👩‍🌾
Helpful Report
Posted 7 months ago
Thank you so much for your 5 star rating of Get Set Pet! We are delighted to hear that you are pleased with everything and that you would recommend us to your friends and family. We are truly grateful for your support
Posted 7 months ago
Lovely personal costumer service and fast delivery. Love this shop 💕
Helpful Report
Posted 7 months ago
Thank you so much, Tamara,! We truly appreciate your kind words about our lovely personal customer service and fast delivery. We're so glad you love our shop 💕
Posted 7 months ago
Good price hedgehog food. Fast delivery. Will use again especially there some little free gifts like this first order.
Helpful Report
Posted 7 months ago
Thank you so much for the 5 star rating, Jenni! We are glad that you found our good price hedgehog food and fast delivery satisfactory. It's our pleasure to have been able to further extend our service by providing you with complimentary gifts on your first order. We look forward to continue providing you with great products and services. Get Set Pet Team
Posted 7 months ago
Easy ordering and quick delivery. Always personalised with a letter and small thank you gift.
Helpful Report
Posted 7 months ago
Thank you, Beverley, for the wonderful 5 star rating of Get Set Pet! We are delighted to hear you had a great experience with our easy ordering and quick delivery, as well as the personalised letter and small thank you gift. We are grateful for your loyalty and we appreciate your feedback. Thank you! Get Set Pet Team
Posted 7 months ago
very good service quick delivery
Helpful Report
Posted 7 months ago
Thank you so much, Sylvia, for your 5-star rating of Get Set Pet! We are so pleased to hear that you had a great experience with our service and we really appreciate you being a loyal customer. We look forward to continuing to serve you! Get Set Pet Team
Posted 7 months ago
I ordered a Halti Optifit collar for my daughter's dog. It arrived in great time and very well wrapped. They had even thrown in a wee free gift of a poo bag dispenser. Time will tell if the collar does the job.
Helpful Report
Posted 7 months ago
Thanks so much for the 5 star rating, Barbara! I'm glad to hear that your experience with Get Set Pet ordering the Halti Optifit collar for your daughter's dog was a positive one. It's great that it arrived quickly and was well-wrapped! We hope the collar does the job you need it to do. Get Set Pet Team
Posted 7 months ago
Very good selection of products and fast delivery.
Helpful Report
Posted 7 months ago
Thank you so much, Mary, for the 5 star rating and for being a loyal customer! We really appreciate it. We are glad that you were happy with our selection of products and fast delivery. Thank you for being a part of the Get Set Pet family! Get Set Pet Team
Posted 7 months ago
Get Set Pet is rated 4.9 based on 3,770 reviews