Snellings Gerald Giles Reviews

4.9 Rating 4,900 Reviews
98 %
of reviewers recommend Snellings Gerald Giles
4.9
Based on 4,900 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Snellings Gerald Giles Reviews

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snellings Gerald Giles made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Snellings Gerald Giles 5 star review on 26th February 2024
Lesley Cliffe
Snellings Gerald Giles 5 star review on 23rd February 2024
Nathalie Bodevin
Snellings Gerald Giles 5 star review on 5th February 2024
Lisa East
Snellings Gerald Giles 5 star review on 23rd January 2024
Victoria Davidson
Snellings Gerald Giles 5 star review on 20th December 2023
Anonymous
Snellings Gerald Giles 5 star review on 29th November 2023
Angela Slater
Snellings Gerald Giles 5 star review on 25th April 2023
Anonymous
14
Anonymous
Anonymous  // 01/01/2019
5
Lesley Cliffe
Dualit 3 in 1 Espress-Auto Coffee & Tea machine Superb service from Snellings Gerald Giles, easy to use website, offered most competitive price and received my order within 3 days. The machine is well known to us as it’s the third machine in 10 years. I bough two this time, one for my daughter. Happy to recommend and will use SGG again
Snellings Gerald Giles 5 star review on 26th February 2024
Helpful Report
Posted 1 month ago
Thank you very much Lesley for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 month ago
5
Nathalie Bodevin
I was happy with the purchase. The hand mixed is excellent quality and very stylish. The delivery was very smooth and received it promptly. I couldn’t be happier !
Snellings Gerald Giles 5 star review on 23rd February 2024
Helpful Report
Posted 1 month ago
Thank you very much Nathalie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 month ago
5
Lisa East
This item was being sold at a very favourable price. The site was extremely easy to navigate, the communication was excellent and the item was despatched immediately.
Snellings Gerald Giles 5 star review on 5th February 2024
Helpful Report
Posted 2 months ago
Thank you very much Lisa for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 2 months ago
5
Victoria Davidson
Was a bit nervous ordering from them as the heater was £100 cheaper than off Dyson site. Absolutely no problem. Great communication. Sent via DHL and always updated. Would definitely order from them again.
Snellings Gerald Giles 5 star review on 23rd January 2024
Helpful Report
Posted 2 months ago
Thank you very much Victoria for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 2 months ago
5
Verified Buyer
Just bought a KitchenAid Stand Mixer and an additional glass bowl. I'm extremely happy with the order, the delivery service which was on time and of course the price. Called customer service to check on a point and they were very helpful and polite. This is the first time I have heard of and used Snellings Gerald Giles, but am sure it won't be the last time. The whole purchase & delivery experience was worry-free and I would recommend them without reservation to others.
Snellings Gerald Giles 5 star review on 20th December 2023
Helpful Report
Posted 3 months ago
Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 3 months ago
5
Angela Slater
Excellent product choice, very competitive prices and very fast delivery. Also nice to know you’re buying from a small company.
Snellings Gerald Giles 5 star review on 29th November 2023
Helpful Report
Posted 4 months ago
Thank you very much Angela for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 4 months ago
5
Verified Buyer
Very happy with my purchase. The best price and selection I could find. Delivery was fast and it was packaged well.
Snellings Gerald Giles 5 star review on 25th April 2023
Helpful Report
Posted 11 months ago
Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 11 months ago
5
Chris Brown
Great product Great price Great service Prompt delivery Will defo use again
Snellings Gerald Giles 5 star review on 28th March 2023
Helpful Report
Posted 1 year ago
Thank you Chris for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 year ago
5
Georgie Walters
I am so happy with my purchase. The mixer came well packed and in perfect condition.
Snellings Gerald Giles 5 star review on 22nd March 2023
Helpful Report
Posted 1 year ago
5
Susan Bryant
Ordering was clear and straightforward and delivery was fast with tracking all the way. Highly recommend this company.
Snellings Gerald Giles 5 star review on 5th March 2023
Helpful Report
Posted 1 year ago
Thank you Susan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 year ago
5
Verified Buyer
Best price, excellent service and fast delivery - what more could you ask...
Snellings Gerald Giles 5 star review on 4th December 2022
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 year ago
5
Michelle Crosby
The customer service is absolutely fabulous the radio itself is perfect the sound quality is absolutely amazing absolutely would recommend
Snellings Gerald Giles 5 star review on 7th October 2022
Helpful Report
Posted 1 year ago
Thank you Michelle for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team
Posted 1 year ago
5
Verified Buyer
Excellent tv arrived in a couple of days, works perfectly and great value for money. The instructions seemed a bit lacking, I plugged the Ariel into the back of the tv and down loaded all the channels but had difficulty getting them configured and working. I put this down to using a dish instead of an Ariel so I fished out my old set top box and everything then worked fine.
Snellings Gerald Giles 5 star review on 4th October 2022
Helpful Report
Posted 1 year ago
5
Mr Rod Barrett
Excellent service and very helpful advice when we rang through to the main office. Purchase arrived on time and in perfect working order so can totally recommend Gerald Giles and will buy from them again.
Snellings Gerald Giles 5 star review on 30th April 2021
Helpful Report
Posted 2 years ago
5
Nicky Winbow
I called office to check stock, extremely helpful. Goods received the next day .Will definitely use again 9
Snellings Gerald Giles 5 star review on 10th March 2021
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team
Posted 3 years ago
5
Elizabeth Weightman
I had been looking for a top quality vacuum cleaner and decided on a Miele one. It was not on offer at any of the big companies but then I came across Gerald Giles website where the price was £70 less than anyone else. They processed my order very quickly, the vacuum arrived on time and I would def recommend them to anyone looking for an electrical item. The vac is superb, easy to use, easy to empty, and sucks like no other vacuum I’ve ever owned !
Snellings Gerald Giles 5 star review on 27th January 2021
Helpful Report
Posted 3 years ago
5
Julia Carey
Amazing start to finish. Great prices, great quality and the communication for shipping was 1st class, customer service very efficient. I cannot praise this company enough. 100% perfect transaction. Would definitely recommend to everyone.
Snellings Gerald Giles 5 star review on 25th January 2021
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review Julia, it is much appreciated. Regards The Gerald Giles Team
Posted 3 years ago
5
Michael Barker
Great product and good service from a very professional company. Excellent communication too.
Snellings Gerald Giles 5 star review on 25th January 2021
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review Michael, it is much appreciated. Regards The Gerald Giles Team
Posted 3 years ago
5
Julie Boocock
I ordered a kettle, which unfortunately was faulty and had to be replaced. When I 'phoned Gerald Giles and spoke with Phil Canessa, he was most apologetic and promptly arranged for a replacement. Despite them not having another in stock, Phil kept me informed of the situation. He was always very polite and courteous and keen to sort the matter out. Despite me living nearly 200 miles from Norwich, I received a replacement in just over a week, and am delighted with my purchase. I would definitely recommend Gerald Giles and, if the need arises, would not hesitate in purchasing from them again, despite the distance in mileage, which clearly is not a problem. Excellent service!
Snellings Gerald Giles 5 star review on 3rd July 2020
Helpful Report
Posted 3 years ago
Thank you for taking the time to give us your feedback Julie, it is much appreciated. We have a great team, so when things don't go to plan they get things sorted very quickly. Regards The Gerald Giles Team
Posted 3 years ago
5
Julie
I ordered a kettle, which unfortunately was faulty and had to be replaced. When I 'phoned Gerald Giles and spoke with Phil Canessa, he was most apologetic and promptly arranged for a replacement. Despite them not having another in stock, Phil kept me informed of the situation. He was always very polite and courteous and keen to sort the matter out. Despite me living nearly 200 miles from Norwich, I received a replacement in just over a week, and am delighted with my purchase. I would definitely recommend Gerald Giles and, if the need arises, would not hesitate in purchasing from them again, despite the distance in mileage, which clearly is not a problem. Excellent service!
Snellings Gerald Giles 5 star review on 30th June 2020
Helpful Report
Posted 3 years ago
Snellings Gerald Giles is rated 4.9 based on 4,900 reviews