GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,640 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,640 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dont know yet as i havent had to use you.”

Helpful Report

Posted 8 years ago

“I'm unable to give you a rating as up to now I have not had the misfortune to require yourselves and your services. Rest assured that if AND A BIG IF I need you, them I will certainly call you. I have recommended you to quite a few of my friends but I haven't herd if they have taken up the offer as of todays date.”

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Posted 8 years ago

“Telephoned to confirm that you would accept a 30 mile journey to my preferred garage in the event of a failed home start. Was advised to take out the classic car insurance but this was not available on line & only returned to your standard two options. Would prefer to put in car specifics to cover a classic car.”

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Posted 8 years ago

“I changed to GEM following AA hiking their price for loyal customers while reducing it for new customers. Two years later, GEM did the same thing so I left them also. I never had to use GEM for breakdown service. They do produce a nice magazine, though.”

Helpful Report

Posted 8 years ago

“In all the years we were members we never used anything so can't really comment. We got a magazine that we didn't really want,or need, every now and then. I wouldn't say we wouldn't rejoin but I admit I find it annoying that new members with no brand loyalty can get membership so much cheaper.”

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Posted 8 years ago

“We never used the service so can't comment about responce time but the rnewalk quote we ot was higher than the new policy price. Even after contacting customer service promised a call back which didn't happent so have to go with someone else.”

Helpful Report

Posted 8 years ago

“Not looking after loyal customers. Discounts to join, price hikes to stay! Don't get it. Not offering Defence Discount Card rates. That said, having used them for relay they came through OK, still doesn't excuse their poor business ethos.”

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Posted 8 years ago

“Not used the breakdown service yet.”

Helpful Report

Posted 8 years ago

“We can't really review you yet as we haven't had to call you out yet, so no experience of your service yet.”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,640 reviews