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GEM Motoring Assist Reviews

4.7 Rating 2,641 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,641 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful call centre,customer focused,Gem puts your mind at ease,efficient at sending out breakdown service”

Posted 1 year ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team

Posted 1 year ago

“Truly first-rate service, and at a very competitive rate. Following a recent breakdown when my wife, daughter and baby grandson were in the car the GEM handler could not have been more helpful. He obtained assistance very promptly and pending its arrival he called every 15 minutes to check that everything was OK. I've been a member for a fair few years, and I recommend GEM without hesitation.”

Posted 1 year ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team

Posted 1 year ago

“My Kia Sportage broke down contacting GEM via there app very easy to use, excellent service by recovery, recovering car to my property, then two days later taking the car to the Kia garage. Excellent service would recommend.”

Posted 1 year ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team

Posted 1 year ago

“Answered quickly. Listened. Explained well”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set/ Don't forget you can also earn rewards for recommending us, simply sign up here to stard referring your friends and family at https://www.motoringassist.com/refer Kind Regards The GEM Team

Posted 1 year ago

“All ways get the best service”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service we provide. It is great to know that we are achieving the high standards we aim for. Kind Regards The GEM Team

Posted 1 year ago

“Excellent service provided, as always....thankyou!! Gem are 1st class.”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“The best breakdown service.. fast response.. easy process from beginning to end..removes all the stress from what is often a traumatic experience.. would not use anyone else.... thank you GEM and well done.”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Very happy with service received over the years.”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Prompt ,fuss free, excellent service. first time needed you in five years.Thanks guys.”

Posted 1 year ago

Dear GEM Member Thank you for taking the time to leave a review, we are so glad we were able to help you and it’s good to hear that we provided a favourable breakdown recovery service. We always aim to reach our members as quickly as possible. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Came out quickly to my car. Great service, thanks”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about the service we recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Kind Regards The GEM Team

Posted 1 year ago

“Assistance was easy to arrange using the mobile app.”

Posted 1 year ago

Dear Member Thank you for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we strive for. Kind Regards The GEM Team

Posted 1 year ago

“Top notch service can't praise it highly enough satisfaction guaranteed.”

Posted 1 year ago

Dear Member Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. Kind regards The GEM Team

Posted 1 year ago

“Excellent service considering they are cheaper than the others..”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about the service we provide. Kind Regards The GEM Team

Posted 1 year ago

“Bonnet catch would not allow for closure after topping up with screen wash. Contacted via text and was all repaired within one and a half hours. Thanks”

Posted 1 year ago

Dear Member Thank you so much for giving such positive feedback about the service we have provided for you. It is great to know that we are achieving the high standards we set. Kind Regards The GEM Team

Posted 1 year ago

“Excellent service considering they are cheaper than the others..”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Kind Regards The GEM Team

Posted 1 year ago

“Came within the estimated time and sorted the problem”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Terrific support when my motorhome got stuck in the mud and wouldn't start. So helpful :)”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service we have recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Communication and turn out with Gem has proved to be easy and on the 3 occasions I've had to have them come out I've never had to wait for too long . All people I've spoken to have been lovely .”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Good Staff”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Very easy to join”

Posted 2 years ago

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GEM Motoring Assist is rated 4.7 based on 2,641 reviews