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GEM Motoring Assist Reviews

4.7 Rating 2,640 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,640 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joining was easy .If only all websites were like that”

Posted 2 years ago

“Once again I have had to join as a new member to receive the 2 months discount, when will gem wake up and give the discount to loyal customers, I have been a member for years but every year have to rejoin, very annoying to say the least”

Posted 2 years ago

“Right price easy to access hope I do not need them in the future but really good to know they are there”

Posted 2 years ago

“It's tricky to write a review of a product you've not tried out fully, but the process of signing up for GEM breakdown cover was certainly easy and quick. Also, very good value, considering you're covered for older cars, including classics. You're not just limited to one named car, either. It's you, the driver/owner, who is covered.”

Posted 2 years ago

“Signing up was fairly simple but mobile app wont work properly.”

Posted 2 years ago

“Waited till my insurance was due to change today and taken out top policy to match the Range Rover. Just want the App for mobile to be working and no issues for years of peaceful mind. The app that suppose to go on the phone, review says not been updated and today, i installed the app and wasn't able to enter my details said enter a email address which i have three times, please get this sorted as little things matter.”

Posted 2 years ago

“Easy to join easy to follow new member not used yet price good not cheapest but the right cover”

Posted 2 years ago

“I just rang your number and was very nicely assisted and given directions by your rep.”

Posted 2 years ago

“Thank you very quick and easy to sign up and become a member. Regards Michael”

Posted 3 years ago

“Straightforward, good value cover. Would like a monthly dd option ?”

Posted 3 years ago

“Have not had to avail ourselves of your services as yet....however the application was quite easy and straight forward.”

Posted 3 years ago

“An excellent and friendly call with Peter who was very helpful and efficient”

Posted 3 years ago

“Within less than 3 hours since buying cover it is a little early to pass comment. Internet acquisition however was straight forward. Hopefully, if required, use of the cover and the recovery service will prove as promised.”

Posted 3 years ago

“Joining was straightforward, documents in plain English & easy to find. The specific information I required eg punctures was not buried deep in clauses and with favourable reviews I have joined”

Posted 3 years ago

“Hi haven’t had to use them yet thank goodness, but the customer service was very good. The lady answered all my questions very happy so far”

Posted 3 years ago

“As a new member and having not had to use the service I can only comment on the joining procedure. As a RoSPA advanced driver a discount is available for GEM Motoring Assist I found this very difficult to find on line. The RoSPA website does not have a link to GEM, in fact it makes no mention of it. I did email GEM who conformed the discount was available and provided details of the GEM website or telephone option to join. I chose to join via the website and paid £72 .49, i'm still not sure if I got a discount or not.”

Posted 3 years ago

“easy enough to join I trust that I will not ever have to call them out and thus post a different review You have to look to see exactly what is covered so not immediately focused hence 4 star”

Posted 3 years ago

“Good customer service”

Posted 3 years ago

“Found it difficult to understand the phrasing of a tick box regarding receiving documents through the post. The box was already ticked so I thought this means I will receive printed material (insurance documents) in the post (but I may be wrong)”

Posted 3 years ago

“Inadvertently forgot to renew my subscription. Easy to rejoin and happy with previous price and service.”

Posted 3 years ago

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GEM Motoring Assist is rated 4.7 based on 2,640 reviews