Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really positive experience and a good price for my damaged phone. I heartily recommend this service.”

Helpful Report

(Recycling) - Posted 3 years ago

“I have used Gecko mobile a couple of times now and would definitely shop there again. My phone is great and have had no issues. Highly responsive customer service team and quick delivery.”

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(Shop) - Posted 10 months ago

“Very poor I wish never used them low quality phone Warranty denied when I requested repair Useless customer service”

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(Shop) - Posted 10 months ago

“Absolutely rubbish. Had two phones which have been faulty and the customer service is worse than the phones.”

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(Shop) - Posted 11 months ago

“Would not buy from anywhere else! Best place online. Had one problem with phone since it was bought 6months ago and sorted very very quick! Thank you so much”

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(Shop) - Posted 11 months ago

“Communication is very poor. Phone was a Christmas present for my daughter. Developed faults quickly. Sent back to be repaired. Took 6 weeks and many emails to get it back. Still faulty. Sent away again and now my emails are being ignored. Awful experience. Extremely frustrating.”

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Posted 11 months ago

“Very happy! Thanks”

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(Recycling) - Posted 1 year ago

“Really happy with the service given”

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(Recycling) - Posted 1 year ago

“Very good service. Phone arrived quickly and better than expected. Would highly recommend.”

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Posted 1 year ago

“Ordered one day came the next brilliant”

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Posted 1 year ago

“Absolutely rubbish and disappointing, iPhone 6s came faulty, would never use again.”

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Posted 1 year ago

“phone and service excellent”

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Posted 1 year ago

“Awful customer service. My phone arrived with a faulty silent button, I need to have sound to keep track of father who has dementia. I returned the phone and they said it was out of warranty despite having only had it 2 months. They argued that it was a previous phone I had bought despite it being a different model. They refused to fix it and sent it back still broken and have since not replied to my messages.”

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(Shop) - Posted 1 year ago

“Excellent customer service would recommend”

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(Shop) - Posted 1 year ago

“Fast service, great range of products, good prices and helped my teenage son out of a fix when he smashed his phone beyond repair...I didn't realise 'refurbished' phone were an attractive and good value alternative to screen repair or buying a new phone so was really pleased to come across Gecko Mobile. I looked at several different companies who sold refurbished phones and found Gecko to be the best for me due to guaranteed next day delivery, great updates and customer service and really good range of phones at competitive prices. I will seriously consider whether I need to start a new contract with a new phone in the future for other family members as I've been really impressed with Gecko.”

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Posted 1 year ago

“Very good service”

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(Shop) - Posted 1 year ago

“Excellent service, I’ve purchased 3 phones now with no issues at all. Will be using them again without hesitation.”

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Posted 1 year ago

“Phone was like new and arrived the next day. Chose replacement battery - huge improvement on old phone. Will definitely consider getting my next phone from gecko mobile. Great for the environment too as not buying a new phone.”

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(Shop) - Posted 1 year ago

“I’ve bought quite a few phones from various retailers and since I discovered Gecko, I’ve bought all of them from there. They’re often cheapest but they’re also fast, hassle free and the phones are always as described. Several other retailers mis-describe phones, send the wrong one then charge fees for doing so and faff. Gecko are the only one I bother to look at now.”

Helpful Report

Posted 1 year ago

“I ordered an IPhone 12 in fair condition and upon receiving the phone I was delighted! There was two very small and minor scratches on the screen the corner that could not been seen unless you were really looking for them. Other than that - the phone looked brand new! Battery capacity exceeded the minimum at 91%. I have had the phone for two months and have zero issues!”

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Posted 1 year ago

“First class service.Sent me what I needed very quickly and at a very good price”

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Posted 1 year ago

Gecko Mobile is rated 4.7 based on 2,110 reviews