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The Co-operative Insurance Reviews

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Very pleased with my new CO-OP insurance policy and with Go Compare. Changing over from LV with whom I'd been insured with for several years saved me \u00a3160."”

(Car Insurance) - Posted 2 years ago

“"The policy itself was fine.\r\nThe problem occurred when I needed to cancel it (as the car was sold) - the \"admin fees\/cancellation fee\" were so enormous that it really wasn't worth doing.\r\nWith 8 months still to run on the policy I received approx \u00a317!\r\nScandalous. "”

(Car Insurance) - Posted 2 years ago

“Phoned up on Wednesday to cancel my renewal because it was too expensive and found cheaper elsewhere ( don't we all do that every year?) but I was totally ignored and they renewed it anyway, disgusting service.”

Posted 2 years ago

“"TOO EXPENSIVE, SEE WHEN WE RENEW!!!!"”

(Car Insurance) - Posted 2 years ago

“"Quick service fairly reasonable price and efficient "”

(Car Insurance) - Posted 2 years ago

“"The insurance was easy to organise. The person I dealt with was very helpful"”

(Car Insurance) - Posted 2 years ago

“"I have had no reason to claim so have no facts to use to compare this company with any other."”

(Car Insurance) - Posted 2 years ago

“"I was involved in a no fault accident and they were very helpful."”

(Car Insurance) - Posted 2 years ago

“"With me been self-employed and just had a new born baby and not get help for time off so then helped me out though that stage and with work been quite this time off year to stop payment bouncing I would just make payment online when I had it but am back to normal now so thanks to co op insurance for helping me out though hard times "”

(Car Insurance) - Posted 2 years ago

“"Good premium for the cover I required. "”

(Car Insurance) - Posted 2 years ago

“"So far I have not having to use you"”

(Car Insurance) - Posted 2 years ago

“"This insurance was very easy to sort out . Going via gocompare I was able to select Coop insurance from a list of others . It provided everything I required at a great price . It was all done in no time . I am very happy with my Coop insurance . "”

(Car Insurance) - Posted 2 years ago

“"Have changed cars twice during this policy, no fuss, no bother, and easy to use the online service. Great thanks."”

(Car Insurance) - Posted 2 years ago

“"This policy was fine until my partner was involved in an accident , June 21 . Our vehicle was repaired promptly and the \u00a3250 excess paid on recovery , written statements were made many times , complete with an independent witness statement . Only to find that I was being held responsible , even though according to claims handlers , I was not at fault . This occurred when Markerstudy Ins. services became involved with responsibility being altered from 50 \/ 50 , then 70 \/ 30 , both of which were refused and further statements being made to that company . It Is now Feb 22 and we still await further information and return of our \u00a3250 . "”

(Car Insurance) - Posted 2 years ago

“"Insurance was a great price "”

(Car Insurance) - Posted 2 years ago

“"Very happy with the service I have received "”

(Car Insurance) - Posted 2 years ago

“"Website very easy to use and understand got the best deal for me very quickly. "”

(Car Insurance) - Posted 2 years ago

“"The call centre operative should not be doing his job. I made a car claim and he suddenly said he was household and not motor. He then told me my car would have to be written off for a potentially a small claim and when I had a moan he just cut me off. I fully understand about policy about older cars but this man was of no help at all.\r\n\r\nThese incredibly difficult times have seen staff like this stretched but every organisation I have dealt with have been so helpful and pleasant as well.\r\n\r\n"”

(Car Insurance) - Posted 2 years ago

“quick and easy to set up”

(Car Insurance) - Posted 2 years ago

“Insurance Company very good, however its handled by a third party, not so good”

(Car Insurance) - Posted 2 years ago

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The Co-operative Insurance is rated 3.6 based on 697 reviews