Swiftcover.com Reviews

3.1 Rating 185 Reviews
54 %
of reviewers recommend Swiftcover.com
3.1
Based on 185 reviews
Customer Service
Communication Channels
Telephone
Avg Email Response Time
9 minutes

Write Your review

Tell us how Swiftcover.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I recently had a terrible experience with my VW Toureg engine being completely ruined by a flood, but I have to say that Swiftcover were excellent in every way. Kind and helpful advisors. Fast payment, good replacement car, and a painless experience all round. Thank you Swiftcover
Helpful Report
Posted 7 years ago
Had a crash 2 years ago , the lady drove into me and took out my wing. She's saying I drove into her now after putting a 50/50 claim on the table and swift cover strongly advising me to take it otherwise I could be found liable - so begrudgingly I said yes thought everything was going through only to eventually find out she had withdrawn the 50/50 a year into it . Swift cover didn't inform me and today to my home address I have received a court bill for 4K to be paid ?! Still nothing from swift cover Doesn't even feel when I go to court I will have any back up from them In short unreliable, un contactable the worst insurance company I have ever come across
Helpful Report
Posted 7 years ago
Been with them for 2 years now. Completely hassle free. Helped with my query and change to policy. Nothing was to difficult. Really friendly staff. As long as the premium doesn't go up to much would always choose to stay with swift cover.
Helpful Report
(Car Insurance) - Posted 7 years ago
recomended good price polisy
Helpful Report
(Car Insurance) - Posted 7 years ago
It was easy to buy online
Helpful Report
(Car Insurance) - Posted 8 years ago
------ The worst insurance company. Renewed my insurance with Swift Cover this year as it was the cheapest and had good reviews. Unfortunately, I had an accident in February - my first. A day after having an accident, they sent an email saying that the accident was my fault and that there was nothing that they could do, but accept liability. They made this decision without seeing the car, pictures or any evidence and would not discuss the accident with me. What is the point in an insurance company that will not back you up and support you with a claim? I will be taking this further. Would not recommend to anyone.
Helpful Report
Posted 8 years ago
..
Helpful Report
(Car Insurance) - Posted 8 years ago
The compare site was very helpful and so easy to use will use it again. The lnfomation was very we'll laid out.
Helpful Report
(Car Insurance) - Posted 8 years ago
Good service
Helpful Report
(Car Insurance) - Posted 8 years ago
Problems over my previous no claims bonus
Helpful Report
(Car Insurance) - Posted 8 years ago
Had to make a claim after 14yr of no claims all because the car was vandalised on my drive at home . The claim was handled quickly professionally all while I was away on my holiday came back two weeks later my car was ready to pick up great service thank you
Helpful Report
(Car Insurance) - Posted 8 years ago
No problems at all.
Helpful Report
(Car Insurance) - Posted 8 years ago
is it possible to have your policy printed out for you alfred thompson
Helpful Report
(Car Insurance) - Posted 8 years ago
I was a customer of swift for 7 years, no claims. Sold my car, told them I didn't want the automatic renewal when it came through and was charged 1 month + cancellation fees having to pay over £70. Very poor and disappointing.
Helpful Report
Posted 8 years ago
Website is simple and very easy to use.
Helpful Report
(Car Insurance) - Posted 8 years ago
..
Helpful Report
(Car Insurance) - Posted 8 years ago
Helpful and keep you updated with information about service also forward details to you when asked for.
Helpful Report
(Home Insurance) - Posted 8 years ago
so far I have been a happy bunny
Helpful Report
(Car Insurance) - Posted 8 years ago
This is the worst insurance rubbish no one picks the phone up
Helpful Report
(Car Insurance) - Posted 8 years ago
You really only find out how good your insurance company is when you make a claim - I'm pleased to say the Swiftcover were very good and made the whole experience as painless as possible for me. I was impressed.
Helpful Report
(Car Insurance) - Posted 8 years ago
Swiftcover.com is rated 3.1 based on 185 reviews