Principal Insurance Limited Reviews

4.1 Rating 351 Reviews
80 %
of reviewers recommend Principal Insurance Limited
4.1
Based on 351 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Principal Insurance Limited Reviews
Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

Write Your review

Tell us how Principal Insurance Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very straight forward. Best thing was that when I phoned up to ask about the validation process (which I hadn't come across before) I wasn't left in a queue for thirty minutes or passed on to some bloody computer, but got put straight away to a human being.
Helpful Report
Posted 23 hours ago
What a lovely lady Elizabeth connal was very helpful and patience and explained everything to me very clearly got through the process no problem nice quick and easy great phone manners and communication 5 star rating
Helpful Report
Posted 1 week ago
very helpful
Helpful Report
Posted 2 weeks ago
Very good service 👏
Helpful Report
Posted 2 weeks ago
Ruim contratei dia 08/03 falaram que 48 horas estaria assegurado mais até hj dia 12/03 meu veículo não esta assegurado ..tento entrar em contato e não consigo ..sem respostas..
Helpful Report
Posted 1 month ago
Needed a good & reasonable quote for my new 2024 lexmoto isca … this company was spot on. Absolutely fabulous quote …. Top class quote… very happy. This company should be number 1 on any Go compare sites …. I would highly recommend this insurance company.
Helpful Report
Posted 1 month ago
Great service as usual, friendly polite staff who are very clued up on their job. Insurance cost was best available at time, paperwork arrived within 4 days. Been with Principal for a few years now and will be with them for many more to come I hope.
Helpful Report
Posted 1 month ago
bought my insurance through MCN online gave all the right info and found that i had no insurance for 15 days as they dont insure vehicles not kept at a home address but did not find this out till i got documents through the post and rang them to query the policy. I had to cancel the policy and lost more than £85 through no fault of my own. Use a good old fashioned high street broker
Helpful Report
Posted 2 months ago
I had to make 6 phone calls before insurance was correct.
Helpful Report
Posted 2 months ago
helpful and got the insurance sorted
Helpful Report
Posted 3 months ago
Very helpful & professional...every detail fully explained...& very competitive price wise too...
Helpful Report
Posted 3 months ago
Very happy with help I got to set up new insurance any questions I asked got answered and put me at ease that I picked the right company
Helpful Report
Posted 3 months ago
Extremely helpful and polite helping me understand my insurance after I made a few calls glad to be with them
Helpful Report
Posted 4 months ago
I asked about a change in my insurance details and about part of my policy for my van. The first person I spoke to was so helpful and you couldn't ask for a better person, however the second person I spoke to that they directed me to was so rude unhelpful and aragont it was unreal. So I'm sorry for the 3 star rating but that's the best I can give. The insurance company as a whole you can't fault but unfortunately it's one or two of there staff that let them down. But I would recommend them for a cover. Cheap reliable and helpful In the whole apart from the odd one or two.
Helpful Report
Posted 4 months ago
AVOID!!! INCOMPETENT unprofessional Scams! Purchased a van insurance with them, paid £377 deposit. After 7 days they called and decided to make my premium higher like £100 extra a month. So day 11 I decided to cancel my policy and ended up paying £81 and not getting my deposit back. They charged me £404 for 11 days of insurance. AVOID AVOID AVOID. I guess thats what they do with all their clients.
Helpful Report
Posted 5 months ago
Taking out my motorcycle insurance with Principal was a breeze. Very helpful advisor who made everything crystal clear, received documentation the following day. Would recommend.
Helpful Report
Posted 5 months ago
THIS COMPANY ARE SO BAD -PLEASE READ TRUST PILOT FOR THE REAL REVIEWS
Helpful Report
Posted 5 months ago
Excellent service I had 2 heart attacks in June 23 and my van insurance ran out in September 23 because of hospital living I couldn’t renew on time so I found principal insurance in October 23 and they did a brilliant service for me all done on line one good payment for the whole year couple hundred cheaper not paying every month so they have helped me I will stay with them forever now there great
Helpful Report
Posted 5 months ago
I chose Principal Insurance because of their competitive annual premium.
Helpful Report
Posted 6 months ago
I chose Principal Insurance because of their competitive annual premium.
Helpful Report
Posted 6 months ago
Principal Insurance Limited is rated 4.1 based on 351 reviews