Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.43

4.4 Rating 1,752 Reviews

86 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.4

Based on 1,752 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Performance Direct 5 star review on 17th April 2024

Anonymous

Performance Direct 5 star review on 28th March 2024

Dennis Chant Dennis Chant

Performance Direct 5 star review on 3rd March 2024

Mark Hughes

Performance Direct 5 star review on 22nd January 2024

Bernard Estephane

Performance Direct 5 star review on 10th December 2023

Mark Cusick Mark Cusick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice very good”

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Posted 17 hours ago

“Always helpful and rarely involves a chatbot”

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Posted 1 day ago

Hi, Thank you so much for awarding us with a fantastic 5-star rating! We truly appreciate your support and are delighted to hear about your positive experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 22 hours ago

“Easy to use and the app is a great addition.”

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Posted 1 day ago

Hi, Thank you so much for taking the time to leave a 5-star rating for Performance Direct. We greatly appreciate your support and feedback! Kind regards, Molly Performance Direct

Posted 22 hours ago

“I am very happy with the service you have given me”

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Posted 2 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we are delighted to hear that our team were able to help appreciate the time taken to leave a review. Kind Regards Jon Performance Direct

Posted 1 day ago

“very help full who i was talking 2”

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Posted 2 days ago

Hi, We are thrilled to hear our team were able to help and assist and appreciate the time taken to leave us a review. Please feel free to contact us again if you do have any queries or questions about your policy. Kind Regards Jon Performance Direct

Posted 1 day ago

“Insure my classic car through Performance year on year. Easy to renew and best rates around.”

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Posted 2 days ago

Hi, We are delighted to hear our team were able to assist in your renewal and we are thrilled to hear you have chosen to renew with us. We look forward to another year of service. Kind Regards Jon Performance Direct

Posted 1 day ago

“Very helpful. Very professional. Very competitive.”

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Posted 2 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are happy to hear our team were able to help and offer a competitive price. Kind Regards Jon Performance Direct

Posted 1 day ago

“Sorted my issue in good time with no problems”

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Posted 3 days ago

Hi, We are happy to hear our team were able to help and resolve your issue in good time, please feel free to contact us again in future if you do have any issues or queries regarding your policy. Kind Regards Jon Performance Direct

Posted 2 days ago

“Very professional people to deal with and they are fair.”

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Posted 3 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are glad to hear our team were able to help. Kind Regards Jon Performance Direct

Posted 2 days ago

“Renewed my policy with no problems. Very easy to deal with.”

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Posted 3 days ago

Hi, We are delighted to hear you have chosen to renew with us for another year and look forward to another year of service. Our team strive to offer the most suitable policy at the most competitive price. Kind Regards Jon Performance Direct

Posted 2 days ago

“I’ve given a 5 star review but that might change if I was to make a claim like most companies”

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Posted 3 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review, and hopefully you do have a claim free year with us. Kind Regards Jon Performance Direct

Posted 2 days ago

“Insured van very easily and very helpful”

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Posted 4 days ago

Hi, We are delighted to hear it was an easy and straight forward process to insure with us, we appreciate the time taken to leave us a positive review. Kind Regards Jon Performance Direct

Posted 2 days ago

“Mostly pretty good. My only suggestion is, when you send me an email to renew, PLEASE TELL ME WHAT VEHICLE YOU ARE TALKING ABOUT! Some people have more than 1 you know ...... Otherwise would have been 5 stars”

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Posted 4 days ago

Hi, We are thrilled to hear you have chosen to renew with us for another year and look forward to another year of service. Kind Regards Jon Performance Direct

Posted 2 days ago

“Competitive pricing with a good level of cover for my becomming classic car.”

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Posted 4 days ago

Hi, We are happy to hear we were able to offer a competitive quote for you and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 2 days ago

“Simple, straightforward and good value”

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Posted 4 days ago

Hi, Thank you for taking the time to leave us a 5 star review, our team strive to make the process as simple and straightforward as possible. Kind Regards Jon Performance Direct

Posted 2 days ago

“Very easy to insure my Van. Easy to use app”

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Posted 4 days ago

Hi, We are happy to hear it was an easy and straightforward process to insure with us. Our team strive to offer the best possible service at the most competitive price. Kind Regards Jon Performance Direct

Posted 2 days ago

“Great service”

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Posted 5 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are happy to hear you are happy with our service. Kind Regards Jon Performance Direct

Posted 2 days ago

“Great price, although auto renew doesn’t make it clear what the payment is for. I had to ring up to get the information.”

Helpful Report

Posted 5 days ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, we look forward to another year of service. Kind Regards Jon Performance Direct

Posted 2 days ago

“The price is competitive and they cover classic and modified vehicles. The rating would be higher if the website was more reliable and communication was improved.”

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Posted 5 days ago

Hi, Thank you for taking the time to leave us a review and we appreciate the feedback, we will pass on your feedback onto the relevant department managers. Kind Regards Jon Performance Direct

Posted 2 days ago

“So far so good!”

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Posted 5 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review. Kind Regards Jon Performance Direct

Posted 2 days ago

Performance Direct is rated 4.4 based on 1,752 reviews