Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.43

4.4 Rating 1,749 Reviews

86 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.4

Based on 1,749 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Performance Direct 5 star review on 17th April 2024

Anonymous

Performance Direct 5 star review on 28th March 2024

Dennis Chant Dennis Chant

Performance Direct 5 star review on 3rd March 2024

Mark Hughes

Performance Direct 5 star review on 22nd January 2024

Bernard Estephane

Performance Direct 5 star review on 10th December 2023

Mark Cusick Mark Cusick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service you have given me”

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Posted 3 hours ago

“very help full who i was talking 2”

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Posted 7 hours ago

“Insure my classic car through Performance year on year. Easy to renew and best rates around.”

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Posted 7 hours ago

“Very helpful. Very professional. Very competitive.”

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Posted 9 hours ago

“Sorted my issue in good time with no problems”

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Posted 1 day ago

Hi, We are happy to hear our team were able to help and resolve your issue in good time, please feel free to contact us again in future if you do have any issues or queries regarding your policy. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Very professional people to deal with and they are fair.”

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Posted 1 day ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are glad to hear our team were able to help. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Renewed my policy with no problems. Very easy to deal with.”

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Posted 1 day ago

Hi, We are delighted to hear you have chosen to renew with us for another year and look forward to another year of service. Our team strive to offer the most suitable policy at the most competitive price. Kind Regards Jon Performance Direct

Posted 17 hours ago

“I’ve given a 5 star review but that might change if I was to make a claim like most companies”

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Posted 1 day ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review, and hopefully you do have a claim free year with us. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Insured van very easily and very helpful”

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Posted 2 days ago

Hi, We are delighted to hear it was an easy and straight forward process to insure with us, we appreciate the time taken to leave us a positive review. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Mostly pretty good. My only suggestion is, when you send me an email to renew, PLEASE TELL ME WHAT VEHICLE YOU ARE TALKING ABOUT! Some people have more than 1 you know ...... Otherwise would have been 5 stars”

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Posted 2 days ago

Hi, We are thrilled to hear you have chosen to renew with us for another year and look forward to another year of service. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Competitive pricing with a good level of cover for my becomming classic car.”

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Posted 2 days ago

Hi, We are happy to hear we were able to offer a competitive quote for you and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Simple, straightforward and good value”

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Posted 2 days ago

Hi, Thank you for taking the time to leave us a 5 star review, our team strive to make the process as simple and straightforward as possible. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Very easy to insure my Van. Easy to use app”

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Posted 2 days ago

Hi, We are happy to hear it was an easy and straightforward process to insure with us. Our team strive to offer the best possible service at the most competitive price. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Great service”

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Posted 3 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are happy to hear you are happy with our service. Kind Regards Jon Performance Direct

Posted 17 hours ago

“Great price, although auto renew doesn’t make it clear what the payment is for. I had to ring up to get the information.”

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Posted 3 days ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, we look forward to another year of service. Kind Regards Jon Performance Direct

Posted 18 hours ago

“The price is competitive and they cover classic and modified vehicles. The rating would be higher if the website was more reliable and communication was improved.”

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Posted 3 days ago

Hi, Thank you for taking the time to leave us a review and we appreciate the feedback, we will pass on your feedback onto the relevant department managers. Kind Regards Jon Performance Direct

Posted 18 hours ago

“So far so good!”

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Posted 3 days ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review. Kind Regards Jon Performance Direct

Posted 18 hours ago

“People are always polite & very helpful, if there is something I don't quiet understand, it will always be explained to me, nothing is too much trouble. Thank you.”

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Posted 3 days ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We are delighted to hear that our team has consistently provided you with exceptional service. Your satisfaction is our top priority, and we are thrilled to know that our team has been able to assist you whenever needed. We will always be here to explain anything you may have questions about, as nothing is ever too much trouble for us. Best regards, Molly Performance Direct

Posted 3 days ago

“Excellent customer service and good prices. I've been with them for many years now and they always have competitive prices, never any big increases at renewal time. Customer service is quick, friendly, efficient and knowledgeable. Can't recommend them enough.”

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Posted 4 days ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your kind words and your recommendation. We are delighted to hear that you have been a loyal customer for many years, and that our excellent customer service and competitive prices have consistently met your expectations. It is our priority to provide quick, friendly, efficient, and knowledgeable service to all our valued customers, and we are thrilled that we have been able to do so for you. Best regards, Molly Performance Direct

Posted 3 days ago

“I had to phone again to have my documents sent to me, otherwise 5 stars..”

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Posted 4 days ago

Hi, Thank you so much for taking the time to rate Performance Direct with 4 stars! We genuinely appreciate your kind feedback and it's great to hear that you had a positive experience with us. For any further assistance with the documents please don't hesitate to contact us via our website. Kind regards, Molly Performance Direct

Posted 3 days ago

Performance Direct is rated 4.4 based on 1,749 reviews