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Performance Direct Reviews

4.4 Rating 1,749 Reviews
86 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.4
Based on 1,749 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Performance Direct Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kevin Stock
Verified Buyer
“Easy to use on line”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Patricia Cornford
Verified Buyer
“the site was easy to negotiate. Not the best price considering I have 46 years driving experience without a claim, that's why I gave four stars, but that's how it is nowadays. Us careful drivers have to pay the penalty for uninsured drivers.”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Neil Caunter
Verified Buyer
“Easy to use”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
John Sproston
Verified Buyer
“Good service, quick response. Thanks”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Arif Patel
Verified Buyer
“Reasonable, online”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
John Boggis
Verified Buyer
“A bit soon to tell yet, you've taken my money and all looks promising but the 'proof of the pudding is in the eating!!!'”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Steven Richards Steven Richards
Verified Buyer
“Not bad thanks.”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Michael Smith
Verified Buyer
“No difficult questions yo answer competitive quotes process with transparent terms of business.”
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct
Posted 8 months ago
Michael Hopson Michael Hopson
Verified Buyer
“Easy to insure on line”
Helpful Report
Posted 2 years ago
Hi Michael, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the easy service provided. Kind regards, Issy Performance Direct
Posted 1 year ago
Pauline Trusler
Verified Buyer
“Efficient, good rates, courteous but very techy. for senior clients.”
Helpful Report
Posted 2 years ago
Martin Aikman Martin Aikman
Verified Buyer
“I was dealt with very efficiently”
Helpful Report
Posted 2 years ago
Simon Maguire
Verified Buyer
“Always good comms and have found them to be very fairly priced for insuring classic cars. The 'agreed valuation' process can be a bit tiresome with providing photos, receipts and on occasion an independent valuation, however, that is a necessity for the older and desirable cars”
Helpful Report
Posted 2 years ago
Michael Pozzi Michael Pozzi
Verified Buyer
“rather surprised to be asked to supply proof of NCD, I KNOW all insurers share information and had they been requested, the RAC, my previous insurer, if contacted, would have confirmed my NCD”
Helpful Report
Posted 2 years ago
Kevin Boswell-Kemp
Verified Buyer
“Easy to deal with , good prices”
Helpful Report
Posted 2 years ago
Howard Franklin Howard Franklin
Verified Buyer
“Helpful and efficient telephone operator dealt with my enquiry”
Helpful Report
Posted 2 years ago
Jennifer Barron
Verified Buyer
“Initial quote was good, but when I changed vehicle price shot up considerably. I had expected a price increase but compared to other insurers was much more expensive. Needless to say I will be shopping around next year!”
Helpful Report
Posted 2 years ago
Raymond Usher Raymond Usher
Verified Buyer
“The service was good insurance to make another phone call to see where the tracking device had got to but now have and fitted”
Helpful Report
Posted 2 years ago
Ashley Wickham
Verified Buyer
“Had a couple of problems. Charged twice for breakdown cover thought it was sorted then when money came from bank it wasn’t. But I dealt with unise, who was extremely helpful”
Helpful Report
Posted 2 years ago
Stuart Collins
Verified Buyer
“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”
Helpful Report
Posted 2 years ago
Chris Haresign
Verified Buyer
“After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.”
Helpful Report
Posted 2 years ago
Performance Direct is rated 4.4 based on 1,749 reviews
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