Motorcycle Direct Reviews

Name: Motorcycle Direct
Rating: 3.46

3.5 Rating 477 Reviews

62 %

of reviewers recommend Motorcycle Direct

Company Reviews

Questions

Metrics

3.5

Based on 477 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1454415566

Email:

finance@europa-group.co.uk

Location:

Europa House, Midland Way, Bristol
BS35 2JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not reply to my email”

Helpful Report

Posted 3 years ago

“Totally hassle free when deciding on my renewal. Was previously with Bennetts. But, they couldn't get anywhere near price I've paid. Thank you for your great service”

Helpful Report

Posted 3 years ago

“Having paid the deposit and the first monthly payment I sold my bike and wanted to cancel my policy. I had received 41 days insurance cover. I was shocked to hear that the cancelation settlement was equivalent to the full balance of the premium. I feel this is a disproportionate and excessive amount to pay. What do you think?”

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Posted 3 years ago

“Motorcycle direct seemed fine with me cancelling two bikes and taking out another policy for one.All went fine.”

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Posted 3 years ago

“very good to deal with. very competive. only thing is you charge far to much to cancel but thats may be the only way to have verycheap insurance”

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Posted 3 years ago

“Good and quick response from you and thanks for your service”

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Posted 3 years ago

“avoid and go elsewhere! After being a loyal member for 8 years with zero claims or issues, motorcycle direct are charging me 110 pounds for canceling insurance, im going to be needing insurance for a new bike soon i told them and they didnt acknowledge my 8 years loyalty at all just vividly defending their right to take 110 pounds from me. do not feel like a respected customer whatsoever a lot of phone calls and hassle upon trying to cancel!”

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Posted 3 years ago

“Was very helpful as I wanted 2 bikes on one policy! And a decent price too!”

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Posted 3 years ago

“Very quick and easy to insure my Cagiva on line, very good price too.”

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Posted 3 years ago

“Very helpful and competative price fot my bike policy”

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Posted 3 years ago

“Like it,good price,easy to make”

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Posted 3 years ago

“Easy to work with got sorted in no time 👍”

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Posted 3 years ago

“It was so easy to set up my policy with an affordable price to match .”

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Posted 3 years ago

“Easy to sort out”

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Posted 3 years ago

“The customer service was great very helpful and polite.”

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Posted 3 years ago

“Great as an initial price for a second bike bit recently left them as my main insurer as ridiculous price for renewals. Got renewal on main bike for half the price for same product. Definitely search around at renewal time DO NOT AIUTO RENEW.”

Helpful Report

Posted 3 years ago

“I found M.C.N quick easy to use no fuss. And they found the cheapest insurance for me. And a simple easy to understand extras add on. Highly recommend”

Helpful Report

Posted 3 years ago

“As an existing customer from 2 years ago, was quoted about 50 pounds more from year before, and cost another 12 pounds in phone charges in trying to come up with an agreed price. If you can avoid using the phone, try to do so. The customer services seemed to stretch out the phone calls, with long pauses.”

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Posted 3 years ago

“I gave them my requirements and it was sorted nofuss no problems . TWO bikes insured . DONE .”

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Posted 3 years ago

“Great online service, I had to call in as there was an issue with my plates but the service advisor had it sorted in minutes. Would defo recommend.”

Helpful Report

Posted 3 years ago

Motorcycle Direct is rated 3.5 based on 477 reviews