Insure pink Reviews

2.2 Rating 114 Reviews
28 %
of reviewers recommend Insure pink
2.2
Based on 114 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
2 - 3 Hours

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Anonymous
Anonymous  // 01/01/2019
Hassle free
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(Car Insurance) - Posted 3 years ago
This is the WORST insurance company i ever hat, it was little accident my wife fault, little scratch, and then they took of me 3 years no claim bonus, but my no claim bonus is always protected, but they said it wasn't, and i can't get back from them, costumer service is disguising, every single time they have different story's, liars. The only way to take them to court. People don't buy insurance from this company, because they gonna rip you off DISGUISTING COMPANY!!!!!!!!!!!!
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Posted 3 years ago
Don’t use this company, thought I was getting a good deal but within days after policy confirmed got an email saying they needed more information and copies of documents. When I rang them to say I had sent documentation I ended up cancelling the policy at a cost of £20. I didn’t feel confident that the price would not change. The payment for the policy came out of my bank straight away but funnily enough the reimbursement would take 3 to 5 working days. Why confirm policy and take full payment and then start pestering for more information! I have ended up going with Churchill who I have used for the last 5 years, foolish me for thinking I was getting a bargain
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Posted 3 years ago
NEVER AGAIN! I set up my renewal as a direct debit on a phone call, initial payment was taken and then recieved an email today to say my insurance was cancelled due to direct debit being wrong. It's a Sunday so I can't call them as they're not open and now I've no insurance which I was only emailed about this morning at 10am when the insurance was cancelled from midnight. Absolutly fuming as they had the correct details to take the start up payment but now apparently they are wrong. Will never use them again, would rather pay an extra £100 than deal with this stress. WORST insurance company I've ever used.
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Posted 3 years ago
Very easy website to use.
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(Car Insurance) - Posted 3 years ago
Terrible company never using them again. Tried to put in a claim because someone had reversed into my parked car. The guys insurance company has gone into liquidation and insure pink told me the only way to get my car fixed with them is if I pay excess and it will affect my no claim. But they insist the person that hit my car was insured even though they can’t claim off his insurance. Every person I’ve spoken to from insure pink has been unhelpful and rude.
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Posted 3 years ago
Phoned to cancel my renewal and was persuaded to see if they could improve on their quote. 45 mins later, with a few necessary alterations to my prospective new cover (information that not yet applicable until my new cover started), I was told based on this information they could no longer insure me and had to cancel my current cover, charging me a cancellation fee. Despite the manager listening back to the utterly misleading conversation I had had with the advisor, I was still found to be the one at fault. They have at least now agreed to waive the fee but have still cut short my cover. Crooks.
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Posted 3 years ago
Bad and Ridiculous customer information services and unacceptable service charges (how bad companies withdraw money from their customers). Do not recommended that you buying any insurance from this company. Rating: negative 10
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Posted 3 years ago
Bad and Ridiculous customer information services and unacceptable service charges (how bad company withdraw money from their customers). Do not recommended that you buying any insurance from this company. Rating: negative 10
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Posted 3 years ago
easy to insure though had to eventually do it over phone as car was new and this cost me extra.
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(Car Insurance) - Posted 3 years ago
Very helpful. Explained every thing I needed to know. When I had to make a claim they made it very easy and kept me updated on how the claim was progressing. Recommended.
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(Car Insurance) - Posted 3 years ago
Worst company I've ever been with can't contact anybody for one. When my policy was three months old they tryed to cancel my policy as they believed I had a speeding offence which I hadn't ( and proved ) customer service is disgusting wouldn't tell me why they believed I had a speeding offence. Never using them or sister company of theres. DO NOT USE !
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Posted 3 years ago
After searching online for a better quote for my car renewal insurance I found “pink” which was so much cheaper than my existing insurance and the annoying fact is that it was advertised on my existing brokers website without them informing me of this better alternative!
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(Car Insurance) - Posted 3 years ago
A most rapid & no nonsense response to my claim. Quickly resolved to my utter satisfaction. Relieved & impressed by the professionalism.
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(Car Insurance) - Posted 4 years ago
They did hike my policy the last couple of years despite no claims, phoned to cancel. However once they adjusted value of car to current market value (they dont do this automatically) I saved £130 on their initial quote and £40 lower than nearest rival on compare the market. I think non adjustment of the car value is widespread in the industry. Need to re value it with the insurer every year
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Posted 4 years ago
Very good customer service, had to contact them regarding towing a caravan with regards to the policy, sorted out very quickly.
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(Car Insurance) - Posted 4 years ago
Great insurance easy monthly instalments great service provided .
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(Car Insurance) - Posted 4 years ago
Very helpful especially when the insured died of cancer last year.
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(Car Insurance) - Posted 4 years ago
will not use them again
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(Car Insurance) - Posted 4 years ago
Monthly premiums went from £27.35 to £47.56 when complained was told I was asked on numerous occasions for information the only information I didnt update on time was no claims bonus as I was waiting for hastings direct to send me this please be careful when dealing with them as you can see my premiums jumped up dramatically
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Posted 4 years ago
Insure pink is rated 2.2 based on 114 reviews