Homeprotect Reviews

4.4 Rating 2,628 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,628 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Effortless to use
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Posted 2 years ago
We like to make things easy for you! Thank you for your feedback. Have a lovely day. Angela at The HomeProtect Team.
Posted 2 years ago
Easy to use website. Fully understandable. Great value for money.
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Posted 2 years ago
Great to hear Andrea! Pleased you had a smooth journey online. Thanks Angela at The HomeProtect Team.
Posted 2 years ago
I've not had to make any claims, but have been happy to remain with them as offer a fair price and easy to communicate with when needed.
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Posted 2 years ago
Fingers crossed you never have to make a claim Anna! Thank you for your kind words. Angela at The HomeProtect Team.
Posted 2 years ago
I've been with them now for a couple of years and fortunately not had to make a claim but have called a number of times and so nice to get through on the phone and speak to some one. 😀
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Posted 2 years ago
Fingers crossed you never have to make a claim Mike! Were thrilled to have you back for another year! Thank you for your kind words. Angela at The HomeProtect Team.
Posted 2 years ago
Great service although quite a protracted process to get everything in order to commence the policy.
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Posted 2 years ago
Thank you for your feedback, we like to make sure nothing slips through the net and you are covered correctly. Welcome to HomeProtect! Have a lovely day. Angela at The HomeProtect Team.
Posted 2 years ago
Easy set up, no problems at all
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Posted 2 years ago
Great to hear! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Clear website, easy to use and good customer service. Not had cause to make a claim but they offer good value, all inclusive policies.
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Posted 2 years ago
Fingers crossed you never have to make a claim Nick! Thank you for your lovely feedback we pride ourselves on our excellent customer service and its great to see you got just that. Angela at The HomeProtect Team.
Posted 2 years ago
Good price and website easy to use.
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Posted 2 years ago
Great to hear! We strive to make your journey with us easy and affordable. Thank you for your review. Angela at The HomeProtect Team.
Posted 2 years ago
It is my first time to purchase home insurance in UK. I hope no claim with good luck. I may comment as I have experience in future.
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Posted 2 years ago
Fingers crossed you never have to make a claim. Welcome to HomeProtect. Have a great day. Angela at The HomeProtect Team.
Posted 2 years ago
No idea if they're good on not, as I've only just paid and as we all know, insurance companies are very nice until you need them. In terms of the purchasing experience, they were absolutely fine and there were no issues there.
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Posted 2 years ago
Fingers crossed you never have to make a claim! I'm confident your experience with us will remain great! Thank you for your review. Have a lovely day in the sun. Angela at The HomeProtect Team.
Posted 2 years ago
Attentive and knowledgeable call centre staff. Listened carefully to my needs.
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Posted 2 years ago
Good customer service and price, slightly unclear on some of the questions but woman on the phone helped
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Posted 2 years ago
Delighted to see we could help you understand your cover. Have a great day. Angela at The HomeProtect Team.
Posted 2 years ago
Straight forward and easy to arrange
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Posted 2 years ago
Great to see your journey with us was easy Annaliesa! Have a great day. Angela at The HomeProtect Team.
Posted 2 years ago
Easy to contact and very helpful in making changes to policy prior to renewal. Pricewise very competitive.
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Posted 2 years ago
That's what we like to hear! Welcome back for another year, thrilled we could help you. Thanks for your review. Angela at The HomeProtect Team.
Posted 2 years ago
straightfoward - haven't tried a claim, but setting up the policy was clear and easy.
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Posted 2 years ago
Fingers crossed you never have to make a claim Claire! Welcome to HomeProtect, delighted the process was easy for you. Thanks Angela at The HomeProtect Team.
Posted 2 years ago
Straightforward process and automatic renewal which I found helpful
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Posted 2 years ago
We always try to remove the stress of insurance from our customers. Welcome back for another year. Thank you for your great review Louise. Angela at The HomeProtect Team.
Posted 2 years ago
No problems - no special comments to make.
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Posted 2 years ago
Thank you for your positive review Charles. Have a great day! Angela at The HomeProtect Team.
Posted 2 years ago
Decent price, and offered a bespoke/different type of insurance which I couldn't find on comparison sites
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Posted 2 years ago
That's what we like to hear! we are the leaders in non standard insurance and were happy to help Rahil! Thank you for review. Angela at The HomeProtect Team.
Posted 2 years ago
Easy renewal however price a bit steep, will maybe have to shop around next year.
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Posted 2 years ago
Thank you for your positive review! We do always aim to be as competitive as possible. Well be keen to try and quote you happy next year. Thank you Angela at The HomeProtect Team
Posted 2 years ago
Cheapest quote recd last year and continuing with second year as again price was lower than others. Hassle free renewal.
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Posted 2 years ago
Always aiming to please Shakoor! Thank you for your positive review, welcome back for another year! Angela at The HomeProtect Team.
Posted 2 years ago
Homeprotect is rated 4.4 based on 2,628 reviews