Homeprotect Reviews

4.4 Rating 2,628 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,628 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Great service. Very helpful and were efficient enough to keep reminding me I’d forgotten to renew. Will definitely use them next year!
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Posted 4 months ago
That's what we like to hear! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 4 months ago
Problem with payment card was sorted in a 15 minute phone call by a very helpful person.
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Posted 4 months ago
Glad we could help Julie! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 4 months ago
Very competitive quote and easy to deal with
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Posted 4 months ago
That's our aim Kenneth! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 4 months ago
When contacting about renewal of policy and changes I needed to make to my policy staff I spokevto were extremely helpful courteous and polite.
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Posted 5 months ago
We are always happy to help! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 4 months ago
Very easy to use. Efficient and speedy response when setting up my insurance. Hoping I won’t have to be in contact with claims. Thank you for a fair and good price.
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Posted 5 months ago
Great to hear you had a 5 star service from us! Thank you, Angela at The Homeprotect Team.
Posted 5 months ago
thank you Homeprotect for helping me find the right insurance that I really needed and I am very Happy you could do this for me as other insurance companies failed failed me and and did not ask me the right questions as they should have done Now Ian really pleased and Happy now with you,
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Posted 5 months ago
That's what we like to hear John! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 5 months ago
I found the policy on a compare site...I had a few questions so contacted them direct. The person answered my questions in a satisfactory manner and I completed the paperwork over the phone. I received documents very promptly. I am content to give a 5 star rating. I have not made a claim so cannot comment on claims handling.
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Posted 5 months ago
Great to hear you had a 5 star experience with us Paul! Thank you, Angela at The Homeprotect Team.
Posted 5 months ago
Excellent Service and great value for money
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Posted 5 months ago
Excellent to hear Ian! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 5 months ago
After suffering a subsidence claim my previous insurance company turned me down at renewal but Homeprotect were extremely helpful to me.
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Posted 5 months ago
We strive to offer cover that others can't Carol! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 5 months ago
I have been with Homeprotect for 4 years now simply because they did'nt 'jack up the price' in the way other companies did if you stayed with them. Luckily I have never made a claim but I have confidence in the company as being fair and decent.
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Posted 5 months ago
We like to stay loyal to our customers! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 5 months ago
I was given adequate notice to change anything before continuing with Homeprotect. Paperwork is easily understandable and the price of renewal was fair.
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Posted 5 months ago
Great to see you had a 5 star experience! Thank you, Angela at The Homeprotect Team.
Posted 5 months ago
Excellent , easy to deal with and a good price
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Posted 6 months ago
Excellent to hear you had a 5 star experience with us. Thank you, Angela at The Homeprotect Team.
Posted 6 months ago
I found the process easy to complete , the website loaded quickly and was no problem to navigate . The overall price was competitive too .
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Posted 6 months ago
We aim to please Paul! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 6 months ago
Good deal Efficient and no messing about
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Posted 6 months ago
Good to hear Stephen! Thank you, Angela at The Homeprotect Team.
Posted 6 months ago
As well as offering a very competitive price when it came time to renew my home insurance, Home Protect proved to be easy and efficient to deal with. Highly recommended.
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Posted 6 months ago
We like to stay loyal Graham! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 6 months ago
I phoned after a quote from a comparison website. The Homeprotect staff member was friendly and efficient from the outset, able to answer all my questions about insuring a new house we have just bought. You could tell from his voice that he was smiling throughout, which lightened the hassle of taking out a policy. Thanks.
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Posted 7 months ago
Thank you for your amazing feedback Andy! We are always happy to help. Angela at The Homeprotect Team.
Posted 7 months ago
paperwork was a bit daunting to understand but my queries were discussed in person and put my mind at ease. This was a renewal and I am happy to stay with homeprotect.
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Posted 8 months ago
We are always happy to help James! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 8 months ago
I'm really happy about how simple it was to get this policy for my grade II listed house. After much messing around with other insurers, I was able to get this without any fuss or hassle. Highly recommended.
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Posted 8 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you Joanna. Thanks for your great feedback. Angela at The Homeprotect Team.
Posted 8 months ago
Really easy provess
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Posted 8 months ago
That's our aim Sandy! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 8 months ago
Great price for insurance for protecting our home at the touch of a few buttons,excellent service
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Posted 9 months ago
You've got that right! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 9 months ago
Homeprotect is rated 4.4 based on 2,628 reviews