Review and raise up to £2.00
Wished I'd never had insurance with them absolutely terrible service, my sofa got damaged 9 weeks ago, arranged to get it repaired, they want to do it in my living room, using it as a work shop, it will take 4 hours to strip then they take the leather away, bring it back 8 weeks later then another 4 hours to put it back, all at my inconvenience. They can't be sure if they can match the leather, so what happens if it doesn't match. Not happy they take your money quick enough, taking excess on same day you make a claim and 9 weeks later is it fixed NO. !