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Grove & Dean Private Clients Reviews

4.6 Rating 1,634 Reviews
90 %
of reviewers recommend Grove & Dean Private Clients
Company Reviews Metrics
4.6
Based on 1,634 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Grove & Dean Private Clients Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dean Price
Verified Buyer
“I have had lots of different insurance companies over 20 odd years, but with Grove & Dean I found them particularly easy to contact and had clear speaking English on the phone calls which helps a lot! I also had to get recovered which is through Grove & Dean which was the fastest recovery I have had, much faster than the like's of AA or RAC. I would recommend Grove & Dean to anyone looking for a easy life without the stress!”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a 5 star review and we greatly appreciate the feedback. We are thrilled both our team and the breakdown team were able to help promptly and efficiently. Kind regards Jon Grove & Dean
Posted 1 month ago
Liam Farrell Liam Farrell
Verified Buyer
“excellent deal and package from the guys”
Helpful Report
Posted 1 month ago
Hi, Thank you for reviewing us, we are so pleased to know you are happy with the policy and premium offered. Kind regards, Molly Grove & Dean
Posted 1 month ago
Douglas Crocker
Verified Buyer
“Nice people to talk to”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to review us. Your positive feedback is appreciated and we are happy to hear of your experience. Kind regards, Molly Grove & Dean
Posted 1 month ago
Anonymous
Verified Buyer
“Very competitive price, user friendly app. Would be 5 stars but haven’t had any need to contact them or claim!”
Helpful Report
Posted 1 month ago
Hi, We appreciate the time taken to leave this review and and are so pleased to know you are happy with the online and in app service we provide. Kind regards, Molly Grove & Dean
Posted 1 month ago
Wojciech Wolan Wojciech Wolan
Verified Buyer
“Professional.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave this 5 star review, your positive feedback is appreciated. Kind regards, Molly Grove & Dean
Posted 1 month ago
Neill Watkins
Verified Buyer
“Excellent service and new underwriter Ageas selected. More expensive but a very good company who delivers when needed. Automatic update on accident details welcome.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to review us, we are so pleased to know you are happy with the service and insurer we have matched you with. Kind regards, Molly Grove & Dean
Posted 1 month ago
Adrian Sharp Adrian Sharp
Verified Buyer
“Did everything I needed, great price and Swift responses to queries.”
Helpful Report
Posted 1 month ago
Hi, Thank you for sharing your review with us, we are so pleased to hear of your positive experience when setting up your policy. Kind regards, Molly Grove & Dean
Posted 1 month ago
Anonymous
Verified Buyer
“The process was straightforward. Questions I asked by email were followed through.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a review, and we are glad to hear our team were able to help. Kind regards Jon Grove & Dean
Posted 1 month ago
Anonymous
Verified Buyer
“Been insured with them for years but the price increase for my next year of car insurance was too high, phoned to query this and the attitude of the staff member I spoke to was awful. Didn’t try to keep me as a customer although I’ve been insured with this company for five years no claims. Understandably prices are increasing everywhere but I didn’t appreciate the manner in which I was spoken to. Seems they don’t actually care about customer service.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a review and feedback. As a broker we are only able to offer the prices of the insurers we work with unfortunately and apologise for the service provided. However we will pass the feedback onto the relevant department managers . Kind regards Jess Grove & Dean
Posted 1 month ago
Alfred Kurse Alfred Kurse
Verified Buyer
“its nice to speak to a knowledgeable agent who found the right insurance to meet my needs.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a review and we are glad to hear our team were able to help and offer the best policy possible. Kind regards Jon Grove & Dean
Posted 1 month ago
Kenneth Hair Kenneth Hair
Verified Buyer
“Excellent campervan insurance company”
Helpful Report
Posted 1 month ago
Hi, We are thrilled to hear of your positive experience and appreciate the time taken to leave us a 5 star review. Kind regards Jon Grove & Dean
Posted 1 month ago
Robert Williams
Verified Buyer
“Still reasonable value”
Helpful Report
Posted 1 month ago
Hi, Thank you so much for taking the time to leave a 5 star review. We truly appreciate your positive feedback and are thrilled to hear that our service met your expectations. Kind Regards Jon Grove & Dean
Posted 1 month ago
Trevor Fisher Trevor Fisher
Verified Buyer
“Just great service”
Helpful Report
Posted 1 month ago
Hi, We are thrilled to hear of your positive experience and the service given by our team. Kind regards Jon Grove & Dean
Posted 1 month ago
Martyn Evans Martyn Evans
Verified Buyer
“Very helpful and professional.”
Helpful Report
Posted 1 month ago
HI, Thank you so much for your positive review. We truly appreciate your support and feedback We are thrilled to hear that you found our team to be very helpful and professional. At Grove & Dean, it is our utmost priority to provide exceptional service to all our clients. Kind regards Jon Grove & Dean
Posted 1 month ago
Christopher Evans Christopher Evans
Verified Buyer
“No experiencew of these really, but they were the lowest quote with the features I wanted. Pleased to give them a go, time will tell.”
Helpful Report
Posted 1 month ago
Hi, We appreciate the time taken to leave us a positive review and are happy to hear of your positive experience. Kind regards Jon Grove & Dean
Posted 1 month ago
Stephen Baker
Verified Buyer
“Used the online service to insure my motorcycle. The wbesite was user friendly and the process very straight forward. The price was very competetive especially since it included breakdown cover as well! Good communication thorughout and the availibility of an App on the phone to access your documents is a great bonus. Hopefully will never have to use their service, but confident they will deliver should the need arise. Would definitely recommend.”
Helpful Report
Posted 1 month ago
Hi, We are thrilled to hear you are happy with our service and our online App. We appreciate the time taken to leave us a 5 star review and would like to thank you for that. Kind regards Jon Grove & Dean
Posted 1 month ago
Peter Goodwin Peter Goodwin
Verified Buyer
“Have used before and very happy 😊”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a 5 star review , we are thrilled to hear of your positive experience with us. Kind regards Jon Grove & Dean
Posted 1 month ago
Anonymous
Verified Buyer
“Been with grove and dean for 12 years great Service”
Helpful Report
Posted 1 month ago
Hi, Thank you so much for sharing your 5-star review. We truly appreciate your loyalty over the past 12 years and the time taken to leave us a review, the time taken is appreciated. Kind regards Jon Grove & Dean
Posted 1 month ago
Bryn Shield Bryn Shield
Verified Buyer
“MY ENQUIRY WAS DELT WITH SUCCESSFULY WITHIN NO TIME AT ALL VERY SATISFIED.”
Helpful Report
Posted 1 month ago
Hi, We appreciate the time taken to leave us a 5 star review and would like to thank you for leaving us a review. Kind regards Jon Grove & Dean
Posted 1 month ago
Lyndon Powell
Verified Buyer
“I have been a client with company for years very happy with the service provided.”
Helpful Report
Posted 1 month ago
Hi, Thank you for taking the time to leave us a positive review and we look forward to many more years of service. Kind regards Jon Grove & Dean
Posted 1 month ago
Grove & Dean Private Clients is rated 4.6 based on 1,634 reviews
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